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Customer Ratings & Reviews

$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,107 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to set up. Super reliable technology

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Hard disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good performance and worth for money. It is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage for the price! Easy to use. Just plug and play. Wonderful way to store all of our pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Piece of Mind!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive gives piece of mind knowing files are backed up from laptop. It has been working very well and is easy to use! I now do not have such a cluttered home screen as now the files, etc. on on the portable hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast speed and very easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speed and very easy to use. The product itself is small but really efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    The Perfect External Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect. the size and ease to plug in are two reasons for the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to use so convenient to store my documents like the size

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    This drive was super fast and stored a TON!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was super fast and stored a TON of data. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    the best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value ! its a lot of space. simple , small size and a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport Backup drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backup and media, nice usb 3.0 connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and processes with a great speed. I would definitely buy another

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Small fast and portable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough to fit in your pocket, large enough to carry nearly everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used it for ps3 back up.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for backing up my ps3 hard drive. Quick tip for using it on PS3, it is much easier to format this drive using an Apple laptop or computer. The drive has to be in fat32 format, but MBR as well. I tried to do it on pc and it either became just mbr or fat32, and for fat32 you’d need a software that could do that for anything bigger than 32gb thumb drive. So yeah, apple computer is the easiest way to do it. Can only rate 4stars as I do not know the longevity of this drive yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage

    Rated 5 out of 5 stars

    Great Upgrade to 1TB passport

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my 1 TB passport! Very reliable with quality software!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use back up system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hesitated to purchase an external back up system for over a year, but finally I gave in to the need. Its easier than I thought to use and I feel much safer than I have using only small flash drives. I feel that the back up drive lets me store all of my information and photos in a safe secure and permanent record.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great to store home videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and storage of tons of media. Perfect for home video storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a drive on Amazon that turned out to be junk, it didn’t work. So I ran down to Best Buy and picked this drive up. It cost a little more but it was from a reliable maker with more features. I wish I had gone to Best Buy to start with, because I know I would get a better product there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy,

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand i trust it, i had the 5tb previously. i tend to look for them on sales

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two of these for a while now and haven't had any problems. They are a little smaller and lighter than the previous version of 'My Passport' (the ones with a rectangular textured diagonal space rather than the triangular space on these). I like the older ones a little better as they seem a bit more solid due to being slightly bigger, but I can't deduct any stars for that preference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Plenty of storage for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My passport has the perfect amount of space and is light and easy to carry along.

    I would recommend this to a friend