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Customer Ratings & Reviews

$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 5,107 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very user friendly, It is very well built, not very heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked as advertised and was priced below competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up Very convenient to store info Also Purchase a case for it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Storage for less

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive and the price was great. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Used it for gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect solution for my storage dilemma involving my PS4. Rather than storing my downloaded contents such as apps and games directly in my PS4's storage and decrease its processing power even further, this external storage served as the optimal substitute so that the PS4 can utilize all the free internal storage in to function better.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    small and lightweight

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect this brand to hold up and perform well but this one is just ok. It performs as expected for the most part but it sometimes does not show up in my list of plugged in devices. Last time a drive behaved this way, it failed. I hope this is a fluke because I'd hate to lose all this work saved onto this drive. I love how small it is. It's also light weight. That's a bonis

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    WD ALL THE WAY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME/ SLEEK SLIM LOTS OF STORAGE FOR MY MUSIC !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Buy!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to set up and add my photos and videos, plus the size is great.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 1 out of 5 stars

    Stopped Working Almost Immediately

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these WD drives to back up the footage we were shooting in New York. The first WD drive I purchased worked fine and is still working. The second one started to allow me to put footage on it but then stopped working. I tried to reformat it but nothing worked. When I tried to add the footage it would just make a weird clicking sound. I told me DP about it and he said what brand did I buy. I told him WD and he said that was a mistake. In the past when he purchased WD drives, he said 4 out of 5 times they didn't last. That being the case and after my own experience, I will never buy WD drives again. And I will not buy anything from Best Buy again either. Their return policy is too short; only 14 days. I was out of the country and then flew to New York to film and by the time I got home the return window was over. Even though the drive didn't work the very first day I tried to use it, Best Buy won't allow a refund if you're past the return window. That's a BIG mistake by Best Buy; having short return periods when everyone else allows a much longer return window, especially Amazon. I won't buy anything from Best Buy any more because of their short return policy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good external hard drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external hard drive and the price was not bad for a 2tb and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very easy to use. And highly reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use. Very quiet and reliable. Price was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage. Enough storage for your photos, videos & files. Easy to Cary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    It's great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good performance and easy to use. Plug an Play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage

    Rated 5 out of 5 stars

    hardware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save space on my hard drive. Very reliable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Storage device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and easy to setup and use with multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    WD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is the best drive you can buy as far as reliability and speed !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable easy to use. Price was OK, but it was on sale. Red color makes it easy to find.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for storing photos and info and small to put in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its easy to use, just plug in and you're done. Also feels really durable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Holds tons of games. Would recommend !

    I would recommend this to a friend