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Customer Ratings & Reviews

$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 5,107 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very discreet and great storage space! Very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and compact!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play into the PS4. Easy setup. Got it at a bargain price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great price to storage value!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the extra storage I need on my laptop. Very portable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    angel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing great product very light works great i would recomend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works perfect on my ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and compact and was easy to use.. I would recommend to others..

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Extra Storage Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug it in and instantly you have a lot of storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Compact but lots of stroage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact storage for so much space. Super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Hardrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small easy to use, had to buy to backup computer before virus removal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to the space and ease of using the external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    love how slim it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I need. Easy to use. The slim profile is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great portable drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fast and easy to carry. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    excellent, love the small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use and very fast. Replaced an old one that was 10 years old

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works for Apple computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important note: Bought for Apple computer and functions fine. Your standard storage for my sister's apple computer and after the automatic setup, she moved her documents and photos off the computer. She has been enjoying it since

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Little Gizmo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small package but carries alot of my information.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Nice form factor. Stores data correctly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    NOT intuitively easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got it working turned out ok. Geek Squad knew nothing about it and not able to help after three sessions. Called HQ to complain and Geek Squad said it was defective and shipped a repacement. Geek Squad not able to help with that either. I called Western Digital factory, they knew what they were doing and now it works just fine. HINT TO BEST BUY: If you sell something train your experts how to trouble shoot it. You didn't and you wasted several days' worth of my time. POOBAH!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to connect, and works right away.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to tell. Found immediately by Windows 7 and Windows 10. Ready to write. I created a backup disk image first thing. No issues. I was backing up a 2 TB hard drive, and expected the disk image to occupy the entire Passport drive. It required only 0.4TB for the disk image. I can make regular incremental backups to the drive, while keeping the Disk Image.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does what it says nice and compact, fast transfer speed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple To Use and Durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is based on using with macOS so I can't comment for windows. Upon plugging it in for the first time, it was quickly recognized and mounted. The drive has been dropped more than a few times on the carpeting with seemingly no ill-effect. While I find the data transfer speeds to be unremarkable, they are acceptable to me for its use as a back up drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small compact easy to use as well as carry with you.

    I would recommend this to a friend