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Customer Ratings & Reviews

$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5106 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,106 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage device. Holds lots of back ups. This device is also very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great external storage device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device for additional storage needs. Compact size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use hooks up easy and the price is affordable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive to back up files with Time Machine. It does a good job. I had no problems installing and starting the back up process.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every couple of years, I purchase another external hard drive to be certain that my documents are safely stored. The storage space continues to inflate and prices continue to fall. This year, I scrutinized over the Passport and Elements. There are no discernible difference. Purchase the one with the better price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Serves it's purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my not so tech savvy fiancee. She takes a lot of pics with her phone plus she's in school for fashion. She uses Google drive for both and 15GB just isn't enough for her photos alone. She uses this to transfer her school files from Google Drive and to keep her internal hard drive free on her laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use as a backup for my iMac computer. .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over 2 years, no issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for over 2 years, and it runs smoothly and has no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    setup could be easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little hard drive. Easily transports and has lots of space. My only issue is that it was very cumbersome to set up on my mac. I had to go through and fix a bunch of settings and download another program in order to use this. I don't know why but it took 25 minutes to figure it all out. It works now but wow the hoops to jump through. What happened to plug and play?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy To Use For Storage Of Most Important Pictures And Documents

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I used it to download large games instead of installing into my hard drive. Can’t complain this thing works well!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the drive itself. It has a huge capacity for a very low price. However, the bundled software was not as good as the older version I bought several years ago. WD Backup used to offer much greater control of what to backup and where to back it up. It allowed the user to closely track the progress of the backup. WD Drive Utilities is more limited as well. It tests the drive, but provides little information about what it found.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a wonderful job with helping me keep my business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    extra storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to add storage for my playstation 4, watched a demo on how to do it and this brand came up in recomendation and when i got it, worked just like the demonstration video. very easy to add storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage and easy to use! I do have trouble connecting it to different computers though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for games an photos an videos great to have

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works good as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to store movies for my video library. It holds the movies and functions well with my computer. When I tried to attach the drive to my televisions and blu-ray/dvd players. Some it would work with others it wouldn't. I suspect the problem of not working with all the units is the drive is powered by whatever it's plugged into and some units couldn't do that. It works well though, as I said earlier, with my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Best Buy Employee

    Rated 5 out of 5 stars

    External Drive

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Can fit an enormous amount of images , I have all my images from 2 years on this drive and still has storage for more !

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great and wonderful price!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product: bought it on a budget and turned out to be great, so much memory and wonderful price compared to the rest of the products!, recommended it to all my friends!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hard drive - fast response and very reliable

    I would recommend this to a friend