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Customer Ratings & Reviews

$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5106 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 5,106 reviews
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Quick and small so easy to store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good back up drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for backing up files. Like the small size of this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Huge USB

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item to store pictures especially when travelling a lot. I saved all my travel and misc. Pictures in this huge USB. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good storage space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got plenty of room for all your media,(music, videos, movies). Nice and portable to view on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great secure external drive for backups

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little external drive. I use it as a backup drive and love the software it comes with to schedule when to run backups automatically and ability to choose exactly which folders you want to back up. Also I like that you can password protect it using the included software as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item would recommend to everyone its a keep for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great WD 2TB for backup.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for 2 months. No problems. Have a lot of Western Digital external drives and find them highly reliable. I don't need to use the encryption function as I'm not using it for anything that needs to be secured. Nice and fast on USB 3.0. Using it with a laptop. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So many people i know use this same portable hard,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many people I deal with, who have online businesses use this same portable hard drive , which validates how good and reliable this product is. This is my third upgrade of this particular external drive. I really like its durability and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good drive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works like a charm. Bought this one to assure I had plenty of storage space. Only reason for the 4-star review is because the backup software on the drive doesn't work due to license expired and I had to use one off the Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product. Works as described no issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described. Have had for 2 years without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive for Mac and PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great External Hard Drive. Works with Macbook Air and my Lenovo laptop. Be sure if you plan to use this Hard Drive on both a Mac and a PC that you buy the Insignia USB-C to HDMI Multiport Adaptor. Thank you PJ at Beaumont, Texas Best Buy for your help. Great sales service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I bought a new computer and this makes moving files from the old one to the new one very easy! And, getting on sale was a bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and help finding the right product. .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable storage option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few WD hdds so I already know whatvto expect in terms of quality and reliability. What makes it nicer is that it comes with a recovery tool in the unlikely event that files are lost. Although I have never had the need to use it (hopefully never) it's a nice add-on to the product itself.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. No crashes I use it to store me EA account and games. It frees up so much space and holds all my base games and expansion games for the Sims.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for PS5. I purchased to store all of my ps4 games on here to free up space on the internal ssd. Was very easy to format once plugged into the ps5 and non ps5 games automatically download and save to it. Would recommend to anyone looking for an external hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to set up, backs up well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can set this up really fast to back up files. When it backs up it is really unobtrusive. It notifies you when it starts and when it has successfully finished. If it did not send the notice you would not have known it did its work. No directions in the box but it turned out none were needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad choice, but I'd only recommend it to cautious folks. I’ve had a few scares with it, and over time, it hasn't been as responsive as when I first started using it. I'd say it's better for smaller projects like photo editing and design work, but not ideal for video editing or animation.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello, We're sorry for the inconvenience caused to you. We kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue in detail. Our support team will reach out to you as soon as possible. WDConnections

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I puchased this hard drive partly to use as a back-up drive for a PS4 system. After reformatting it to a supported file system (EXFAT), it worked flawlessly for this purpose. I will probably keep it as EXFAT for future back-ups, but I will also use it as a back-up back-up drive for my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Very good hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has so much room and was super easy to use. And great value for your money.

    I would recommend this to a friend