Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 5,105 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great size for backing up laptops, etc.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this portable hard drive to back up photos on our laptops. This is my second one. We've had a laptop just stop working, but by using one of these, I only lost a few days of data, but I've lost thousands of photos due to flooding and old age.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It was a Good Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the WD-My Passport 2TB External USB 3.0 Portable Hard Drive to store all mt pictures and documents from my old computers and lap tops. I still had a lot of unused memory left on it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for PS5 storage!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my Nephew; he's getting a PS5. With how much space games take up now, I wanted to ensure he had enough room to play what he wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    /great Bargain

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This External Hard Drive was easy to use. I had to send my computer in for warranty repair and was afraid that i would lose everything i had saved to it. I had no trouble saving "all" my files to this External drive!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WD portable hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, as described. Needed for school projects.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Happy with my 2 terabyte backup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store 10 years of information from an old Mac from which I needed a data recovery. It did the trick. its amazing how the price of storage has come down and the size of devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great on a PS4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product because my 1TB SSD of this same brand and type was completely filled up so I needed a upgrade and once again I got got exactly the same quality and ease of use as my first hard-drive. Great product at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it 1 year ago for my ps4, use it for my ps5 now and it still works with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Download for PC Games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially bought a different hard drive from Amazon that was glitchy and slow. Returned that and bought this instead - games are now downloading in a matter of minutes. I'm extremely happy with this, recommending to my family. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love how compact this is!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our laptop needed a new HD so we needed to save things from the old HD before the new one was installed. The price was right for the amount of storage, which we barely touched after transferring files, videos and more! Will be buying another one soon!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    NICE PRODUCT

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS VERY GOOD SINCE IT HAS AN ADEQUATE CAPACITY, IT IS VERY PRACTICAL AND SMALL AND IT IS NOT IN THE WAY

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vert easy to use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug in and follow the easy instructions. No hassle. I recommend this to anyone. I used this on a Mac for a colleague of mine. Now she can utilize all the other space on her Mac for personal use while keeping work related items on this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice for a external drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable, definitely a good choice for anyone looking for a portable drive in case they need to keep any valuable files on hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage for my PS4. I purchased this after the recommendation of a Best Buy staff member who was very knowledgeable with this product. This was an excellent purchase and was easy to format. Works better than expected!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I like WD drives.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD drives have always been stable and have worked well for video storage. I have several of these and they work great! Best Buy is asking for a review on the 2tb drive, but I actually bought the 5tb.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product at a great price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use for off-site backup of archived projects for my office and it works just as it should. Easy and fast to move items on and off of it and it's pretty small and easy to store. Almost wish it was a little bit bigger so it didn't get lost!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little portable hard drive

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid portable hard drive that comes in a slim case and is easy to use. Plus you get a reputable brand backing it up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great storage and slim size!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was delivered quickly and the product Was just as advertised. I was able to transfer all my photos and document files from my laptop to it very easily. I’m very satisfied with this card and will purchase it again and recommend it friend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    External Storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was for storage of downloaded movies that were to be consolidated from several different areas. The unit was familiar because I already had several and this new one performed very well for what I intended. I am very pleased with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It saves data when i need it to

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive will save your data as you need it to when you need it to. It will save quickly but not as quickly as the black or the red one, I believe that is why it is priced lower than the blue and red one. I think the red one has a hidden boost for speed and that is why the same product costs more for the red one than the blue one. ¯\_(ツ)_/¯

    I would recommend this to a friend