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Customer Ratings & Reviews

$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 5,107 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome External Hard drive, I have known Best Buy for 12 years and I have been using Western Digital products for 10 years and I trust both.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great price for a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this device for my son for extra storage for his PS4 gaming console, he was able to set it up by himself and working immediately, he’s loving the product and for a reasonable price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage

    Rated 5 out of 5 stars

    WD-My Passport 2TB EXTERNAL Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup, perfect for my Xbox. Great for storing games Plug and play, out of the box worked perfectly Very happy with my purchase Would definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact light weight plenty of space for music, images and pictures. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Storage

    Rated 5 out of 5 stars

    Need this

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this storage device. I am a photographer so I need to store photos on a regular basis. It is easy to use. It is safe. It is light and solid. Fulfills all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    first external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first external hard drive I've purchased and its been perfect. Super easy to set up and the transfer process has been smooth. A great price point and the blue is a great color!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Decent, Economical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: favorable price, works well, compact, reliable. Not so good: seems to be slower (lower than 7200RPM drive), Windows 11 .Net updates break the password functionality and requires re-installation of the WD drive software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Simple to use-great back up for photo files

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with anyone who travels or just likes to take photos; I back up my photos in at least 3 places. I have cloud backup, smaller devices for travel, but since I am "old school" I do not put all my eggs in one basket. I use portable and dependable passports for my photos and videos. This was my latest purchase and I used it to back up over 20 years of photos and videos from a computer that needed to be replaced. Many of the photos have been displayed at local art shows and sold as cards and I find this product to be easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Saved our mivies

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 2 terabyte hard drive. Its a allowing me to transfer movies for safe keeping. Very easy set-up too.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Monster back-up memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2TB is a crazy amount of storage, so I don't have to worry about the remaining memory left even after transferring videos, clips, pictures, audio files, editing reels, and etc into this surprisingly lightweight & slim drive. This drive automatically registers through Mac's Timemachine app once connected, so the instant-read and back-up features are extremely convenient. WD makes so many portable hard drives, each with various max storage space so it's well-curated for those looking for something small like a 1TB, ranging up to 4TB (once you hit 8TB and higher, it becomes a block and I personally don't think renders 'portable'). Great product at an incredible price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Storage

    Rated 5 out of 5 stars

    Great storage in a little package!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use to expand the Xbox storage. A lot of space for a small device and works great! Kids can add all their games on it and play without having to uninstall and reinstall like before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage

    Rated 5 out of 5 stars

    storage is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my gaming laptop and it has worked great for me. I love the storage size of this hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, compact. Fast when downloading files and also portable. What else can you ask for. I downlodaded my whole laptop into this hard drive and it was a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Speed

    Rated 5 out of 5 stars

    Very small and reliable hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent portable hard drive. It is very reliable and fast, and very small too. I use it to back up all of my data, and I can take it anywhere for safe keeping.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Thin and Lots of Storage

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and easy to use. It is very thin and easily able to conceal in personal belongings when traveling. The storage is space is plentiful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Storage

    Rated 5 out of 5 stars

    Great External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned a WD Passport but I needed a new one with a lot more storage capacity. I have found the WD Passports very easy to use and have been very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Low cost per terabyte, compact, easy setup, fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most inexpensive option for getting terabytes of storage in a small form factor. I bought this for data storage with a new Mac Mini I configured as a home server for music and photos. The Mini had a small internal SSD so I went with this to get plenty of data storage. My Itunes and iphoto media reside in it. I really like the USB 3 port because it matches the USB3 on the mini and gets me maximum bandwidth for fast access. So easy to set up. Just format with Disk Utility, then instant up and running. No special drivers required! Very happy, would easily buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storing all files, documents and pictures. Small and sleek. Easy to bring with lap top wherever you go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    WD my passport

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really easy to use, i have owned many WD hard drives . Never had a issue. reliable, and not big. WD also has alot of product line, you can find what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Long-lasting quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with no issues, I have an older model I have been using consistently for many years. It is compatible with your consoles (PS4 and PS5), I recommend using it to download any PS4 purchases to maintain open space for PS5 games.

    I would recommend this to a friend