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Customer Ratings & Reviews

$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 5,105 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy-to-use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use no instructions need and so compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Fast!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This data storage/bank looks sleek and works fast. No overheating, no noise. I have been using it for over a month. Works great so far!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a number of these Western Digital My Passport drives and have never had a problem. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good durable Drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has being almost a year since I have purchased the external drive. So far the drive is working great, and I have not experienced any issues. The transfer speed is slightly slow though, but for the price it is a great product. Hopefully it won't break any time soon.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Necessary storage when transferring data

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive was purchased by my son to store files that are beyond the storage capacity of his other hard drives. I have not heard any complaints so it must be working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact external drive that plugs into your USB Port.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need more training on how to use it, though. But it works great. I am looking for training on using the IPAD

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great drive with a 3 year warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a compact no nonsense portable HDD. - Does its job perfectly - It pretty quiet during operation. - Comes with a good 3 year warranty - You can encrypt your data if you need to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. needed this to save all my pictures. I have pictures from 2014 and it works great.. I also like that it comes in colors. I choose red... It has a big memory.. excellent

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store my PS4/5 games. My passport saves me a lot of space on the PS. I have a few games that I haven't played in a while and this lets me keep all of my data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value in the price. Easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external drive just to use at work to save all my files and reports that I am not able to keep on the work computer because of the limited space we are allotted.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my hard drive to backup all of my work and my pictures. The 2TB feature is wonderful - it has so much valuable space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport 2TB

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily portable and easy to connect and use. I'm not a technical person and I was pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use, Windows, Ubuntu and Chrome and this drive interfaces seamlessly with all platforms. I am impressed and plan on buying another.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Enough

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to transfer the items over! Had enough space and looks good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethan M provided us with great customer service and professional support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robust unit

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for PS4 and now also used on my new PS5. This is absolutely silent and very durable. Been toting it around in my school back pack all year and still works like day 1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as intended, affordable storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking for external hard drives on best buys website, I had used the filter tab to select solid state drives. This was listed in that category. However, no where on the item description did it say it was a sdd, and that is my fault for not being more careful. Ended up buying it and when I first used it to my surprise it was just a traditional hard disk drive. It wasnt a massive let down being as this is fairly affordable and again I should have noticed for the price it was too good to be true. Now to the actual product; it works pretty well for a 2.5" drive. It loaded my games fairly fast and read/write was fairly decent as well. The built in software works great too... During the covid 19 crisis and everyone working from home, portable storage is almost impossible to find locally which was also a battle to find one in stock anywhere. All in all I would recommend this to anyone who is looking for affordable storage on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my hard disk drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive few weeks now to download my Native Instruments. So far, it's been running pretty smoothly. I would get a travel case for it. I will update...

    I would recommend this to a friend