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Customer Ratings & Reviews

$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 5,105 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fast and small drive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this drive to backup my data from my PS4 for migrating over to a SSD. After the backup, it's still a fast and tiny drive that I also use for extended storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for pictures, videos, music, lots of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me to back up my pictures, videos and music or anything i want to save that doesn't need to take up space on my SSD. Plenty of space.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good hd for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hd works with the Ps4 great for extra storage, can be open and used for internal hd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use several of these for backing up data daily for a client. Very reliable, even after multiple reuses. Will continue to buy, as we retire them each calendar year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    still going....

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    encryption works fine... not the fastest portable when it comes to transferring files but does the job and has never crashed which is the most important thing

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    WD My Passport 2TB Exl USB 3.0 Portable Hard Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this in the past. Works well as external portablr hard drive backup. It will give me an extra 2TB storage for my computer to extend more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is compact and works really well with my system. When I pulled it into the port the computer recognized it right away. The upload speed is very fast as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Memories saved forever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to store all my memories. So good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer went "bad" and I needed a back up product for my data. This hard drive ia a great option for back up storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My passport

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very reliable product I own at least 6 of them throught out the last 6 years

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Mr. Raúl

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy because now I have enough space for my pictures. Also I believe that the price ok.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for storing photos/docs. Peace of mind attained for last few years of memories.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Use to save data

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to use to save data from laptop and use for valuable photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent photo storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 6th WD Passport over the last 11 years & they all still work! No problems. I use them to archive photos, raw & jpg, on windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, no problems. Plug it in and let it go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Harddrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for school so I could save my projects and videos. I didnt know if there were any instructions on how to use but was disappointed as I didn’t know you have to recalibrate it first before using.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Hard Drive. Slim, lightweight, pretty color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I work mostly from home, this hard drive has been very beneficial in not only saving work but in being able to have access to files at home and at the office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I'd buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and easy to set up. Very easy to use. I would definitely buy it again !

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Reliable hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stores data as expected. No other problems... Not sure there is much else to say. Would have preferred a different color buy oh well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automated backup data

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Passport 2TB was recommended by your Geek Squad Representative. It has worked perfectly since it was installed a month ago.

    I would recommend this to a friend