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Customer Ratings & Reviews

$224.00

Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 5,107 reviews
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast copy time. Very small footprint. Un believable value. Make file organization and backup very simple and fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Does what it should.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big drive, small price, WD quality. Worked out of the box and now we have reliable backups for the inevitable laptop crash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great external drive, perfect for Xbox games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have that issue of game space on my Xbox, especially with the Game Pass. No complaints as there's so much great stuff. Here's where the WD drive shines! It's extremely easy to plug into one of the USB ports, a few seconds to format and ready to go. Yes, this 2TB drive isn't quite 2TB as there has to be the drivers, software, etc, but it runs smoothly, quiet and does it's job. They'll go on sale often (all their various sizes) so keep and eye and grab one when needed. Plus usually free shipping or free in store pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Easy to install, good price, works fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, very good price. I needed to transfer a lot of saved movies from my Dish Satellite receiver, because it had some problems and they were sending me a new one. Transferred about 1.5 GB to this hard drive from my old Dish DVR and moved these files to the new one, no problem. Hooking it up to the Dish receiver took about a minute. Now that everything is moved over, I will be using this for extra storage on my Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You have to backup your documents and pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Western Digital fan, good, reliable products at decent prices. This particular drive was a gift for our daughter so she could backup pictures of our grand kids, this is very important to Grandpa and Grandma. So if you are reading this review you are looking for a backup drive, just quit looking and buy it. If your family pictures are sitting on a 6 year old desktop or laptop drive you are tempting fate. I retired from over 40 years in computers/IT and as good as the technology is, I promise you it will fail.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD is Always Reliable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this in a pinch and it has been amazing. Cannot recommend Western Digital products enough. They last a long time and work on everything if formatted to the correct format. If you want to be sure it works for both MAC and PC, reformat it to exFAT before storing anything on it. It will work on any OS out of the box, but it's usually best to re-format it to exFAT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Excellent data storage option

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD 2TB portable hard drive is very compact and easy to use. Great value and excellent option for data and file back-up purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 3 out of 5 stars

    My opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product work as I needed to fast and reliable so far so good no problems with hard drive

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello, Thank you for your review. We're glad to hear that the drive is working well for you. If you need any help going forward, please reach out to our support team and we'll be happy to assist you. WDConnections

  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use. Reliable. Small profile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Simple Security!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new gaming computer for my son. had a list of things he wanted to transport from his old computer. A friend told me to just pick up one of these and save and transfer. I'm by no means a savvy computer guru but this was so easy to use it made me look like an expert! Small, easy, and can fit in your shirt pocket!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 5 out of 5 stars

    Very fast easy to use back up drive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Passport - super easy to use and super fast. I use these for personal and business. Compact and easy to store/carry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjiy the extra storage space Small light weight. adorable easy to maneuver with. Worth every dollar. Love the bright color.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Economic HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and doesn't take a lomg time to access or download my files. Sturdier than I expected too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy to set up. Backs up everything. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    The Perfect Product for Road Trips and Storage!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport is truly a lifesaver! No more multiple small thumb drives to pack along on appointments. These are perfect to set up multiple back up files on separate projects for large clients. I plan on purchasing additional My Passports (one for music only, photos only, etc.). These are especially convenient when you're traveling for business or pleasure. You can use it to save downloaded documents, photos, etc. in a safe place and organize them later.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    big storage small footprint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a month or so but it has been easy to use and very reliable so far. It is a nice size also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues so far and the Hard Drive loads quickly. I'd say it's worth the money for the amount of space and the ease of use. All you're doing is plugging this thing in and you can use the WD Locker application built in or not. I believe the Locker function works as the encryption, but don't quote me. I'm not the best with the technical jargon, I just need something to store my files that are clogging up my computer's hard drive. And when it comes to that, this drive gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Big storage in a small space!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive triples my computer storage and is so compact that it can fit in my back pocket. It goes where my computer goes and it doesn’t take up much space!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great storage capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Storage capacity for a very reasonable price. Connection and use easy. Used to backup entire computer. Very small size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Works just fine to store data and reports

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power supply on my old laptop no longer functioned, so I had to get a new laptop. But, I needed to pull all the document and data files from my old machine. With the help of a computer service, they took apart my old machine to get data and documents off the hard drive. The WD - My Passport was the perfect vehicle to store all my old data. Now I can move whatever I need to my new machine, and continue to store my older data on the Passport. Perfect solution to storage needs.

    I would recommend this to a friend