Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 16. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 17. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 18. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 19. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBYVG0020BBK-WESN
SKU:
12588757
Highly rated by customers for:
$209.99

Customer reviews

Rating 4.7 out of 5 stars with 5106 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 5,106 reviews
  • Pros mentioned:
    Overall performance

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it’s supposed to No issues............

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Best value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product Good price I didn’t use it much Thanks

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Patience required

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up the hard drive on my MacBookPro 2019 using Time Machine. Formatted out of the box- great. The first try stalled so I had to re-initiate the backup after a couple hours in. The backup took nearly 24 hours which seems slow. I haven't tried retrieving data yet. Wish there was an 'I don't know' option for purchase recommendation.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for netbooks and laptops, good for games and movies.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personal backup storage. Keeping all my info off site.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend

  • Doe the job for which it was purchased.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily, matches well to current and legacy systems.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Size

    awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson was excited and so pleased, the best Birthday ever!

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Love it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so sleek and light and i love using it for my backup

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and was easy to set up my son really likes it

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Back up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it’s described. Never had any issues so far.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Just what I needed

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage so I got this. Does exactly what I needed.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Big boy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds my files and games. It is a pretty color.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet color. Nice external hard drive perfect for what I need.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    2TB External

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable... Nice texturing on case.......

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Its great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. Excellent quality, and usability. Recommended

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this to back up all of my work files. It is fast and rugged.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Handy hard drive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra hard drive gives me a lot of free space on my computer

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great .. Easy to use, good quality, I recommend it

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Love the Storage and backup to cloud option.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed at how much you can store on this thing. It's great!!

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Granddaughter loves it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do. As giving more space for laptop

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
Page 177, Showing 3,521-3,540 of 5,106 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.