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Customer Ratings & Reviews

$209.99

Customer reviews

Rating 4.7 out of 5 stars with 5107 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 5,107 reviews
  • Rated 5 out of 5 stars

    Great drive love the locking software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works great, i love the ability to lock the druve with encryption gives me that safe feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Chromebook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a family member who is an avid Chromebook user. This external hard drive is compatible with Chromebook, not all are. I am pleased to report that the recipient is pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd WD external HDD. First one 7 years ago and still going strong with all my data intact. Now they are both almost full and going for my 3rd but I still back up all my data in the cloud. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended for a usb storage device. Will say it can get slightly hot and the small fan inside makes minimal noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best External Hard Drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best external hard drives to get I have never had a major issue and when I had a small issue they replaced the hard drive no questions asked with the WD built in warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the 4th drawer and feature but the Blue tooth is imature. also the Blue tooth doesnt manage the convert frawer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love WD - My Passport 2TB! Best value around & fits in laptop back pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and works great, small and easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device is amazing and the help was great... the staff at best buy were very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Encrypted? Yes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Encryption in a slim design, quick install and setup, plus a smooth transition from my older drive. Everything I need in one complete device … it’s password protected too! PW, Columbus, GA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    about right capacity for value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a physically lost device. There is never enough storage, but this fits my needs to update my current laptop from a previously archived system. Repeat buyer of this product at smaller capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my sister to put all of her grandchildren's pictures on as a back up. Very simple to use and she is very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute and portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, seriously there are only two reasons I picked out this external hard drive. 1; because it’s 2TB, which is what I was searching for and 2; because the color/texture. It’s appealing. It works for what I need. Was a little slow to export tons of files to from my computer, but is perfect otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not yet checked for accuracy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the store Geek Squad recommendation because my previous hard drive did not have enough space left to backup my PC. I was able to leave my computer and hard drive for prompt back up but have not checked to see how it came out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Data Storage ... no info on software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good, but I use it as dumb drive. I reformat and use it for data storage. Can't comment on any software it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external laptop is easy to use, compact, and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is worth every penny for their excellent service and friendly, but professional help anytime I need their assistance with a computer problem I can't resolve myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best option for back up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red is the best option for back up and it's virtually misplaced this the Red color Hard Drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two computers in my office, and have found myself looking for files on one that end up being on the other. By using the Passport 2TB drive as my "hard drive" I always know where the files will be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive is recognizable as usb drive. Comes with utilities on drive. Backup software works fine Windows 10. Not a fan of Cloud usage and wants to force you on some of the software that can with utilities.

    I would recommend this to a friend