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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.7 out of 5 stars with 5103 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 5,103 reviews
  • Rated 4 out of 5 stars

    Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for games an photos an videos great to have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad choice, but I'd only recommend it to cautious folks. I’ve had a few scares with it, and over time, it hasn't been as responsive as when I first started using it. I'd say it's better for smaller projects like photo editing and design work, but not ideal for video editing or animation.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello, We're sorry for the inconvenience caused to you. We kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue in detail. Our support team will reach out to you as soon as possible. WDConnections

  • Rated 5 out of 5 stars

    Over 2 years, no issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for over 2 years, and it runs smoothly and has no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy To Use For Storage Of Most Important Pictures And Documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external storage device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device for additional storage needs. Compact size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use hooks up easy and the price is affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a wonderful job with helping me keep my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and help finding the right product. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every couple of years, I purchase another external hard drive to be certain that my documents are safely stored. The storage space continues to inflate and prices continue to fall. This year, I scrutinized over the Passport and Elements. There are no discernible difference. Purchase the one with the better price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I used it to download large games instead of installing into my hard drive. Can’t complain this thing works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves it's purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my not so tech savvy fiancee. She takes a lot of pics with her phone plus she's in school for fashion. She uses Google drive for both and 15GB just isn't enough for her photos alone. She uses this to transfer her school files from Google Drive and to keep her internal hard drive free on her laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much easier to use than I thought although I spent a lot on time on You Tube looking for some guidance that the sales clerk didn't or couldn't provide. Copying my files went lightening fast and copying them into my new laptop was just as easy and fast. I was shocked at how easy it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small & Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up at the store, took it home, and plugged it into my Windows 10 laptop. I copied about 300 GB worth of data to store as a backup. Transfer rates on my system averaged a little over 100MB/s. Initially, speeds bounced between 88 to 104MB/s. By the end of the transfer, speeds were up to 119MB/s. I'm very happy! I didn't need to do anything more than plug it in and go. This was a replacement for an old backup hard drive. It's noticeably smaller (about half as thick) than the old USB 2.0 500GB drive it replaced. The whole process was easy. There was nothing I needed to do other than to plug it in and go.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    External Drive

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Can fit an enormous amount of images , I have all my images from 2 years on this drive and still has storage for more !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    setup could be easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little hard drive. Easily transports and has lots of space. My only issue is that it was very cumbersome to set up on my mac. I had to go through and fix a bunch of settings and download another program in order to use this. I don't know why but it took 25 minutes to figure it all out. It works now but wow the hoops to jump through. What happened to plug and play?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to add storage for my playstation 4, watched a demo on how to do it and this brand came up in recomendation and when i got it, worked just like the demonstration video. very easy to add storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the drive itself. It has a huge capacity for a very low price. However, the bundled software was not as good as the older version I bought several years ago. WD Backup used to offer much greater control of what to backup and where to back it up. It allowed the user to closely track the progress of the backup. WD Drive Utilities is more limited as well. It tests the drive, but provides little information about what it found.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item would recommend to everyone its a keep for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and wonderful price!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product: bought it on a budget and turned out to be great, so much memory and wonderful price compared to the rest of the products!, recommended it to all my friends!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage and easy to use! I do have trouble connecting it to different computers though.

    I would recommend this to a friend