Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$94.99

Customer reviews

Rating 4.7 out of 5 stars with 5072 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 5,072 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Impressed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a backup drive for a massive music collection. I was shocked to find how fast, small and portable this is. Very quiet as well. I haven't had the need to go deep into the utilities software but it seems very complete.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great external hard drive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves this hard drive! Great quality and holds a lot of memory!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and Portable. I purchased it to use as a scratch disk for running and painting and photo editing program. It has taken the lag on my desktop off and it holds up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2TB Hard Drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for over a year and a half. Bought this just to transfer pictures and videos from my phone. Not even halfway filled yet. Really good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Does what it says

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent size portable drive for the price. I use it to store files for trips as so I don't take up space on laptop drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My macbook was overloaded and needed to offload some files. This was exactly what I was looking for and easy to use for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    good storage

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a mac and has windows on bootcamp. I did not have enough storage space on windows side, so I purchased this, and now I can save a lot of data. So far working great, and I got 2 TB for reasonable price. Other brands cost more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save important documents and info

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering how I could save my important documents and information without depleting the space on my laptop. The salesman at Best Buy assisted me with my purchase of the WD 2TB My Passport Portable HDD. Thank you Best Buy for your knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job just fine. The cost to benefit ratio is great, in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, made transferring my data safe and easy. Decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Plug and play backup for iMac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a backup for an iMac. Was easy to install and get running. This WD drive is a solid performer. I like the My Passport series and have not had any issues with any of the drives I installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Storage

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this item up to enhance the storage capacity of my new Dell computer. A must have to provide additional storage, and not clutter your computer space. Easy to use, and always a valued addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and had lots of storage left. Great Storage Device

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Xbox One Extra Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my Xbox One. I hope it will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install. Have an older 1TB version and use to backup all my docs and works great. No power cord needed which is a bonus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Passport

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is so small and compact, either is easy to carry wherever you need it. I would recommend it to my friends. I’m am using it to store quilting and embroidery patterns and it seems to work well. However it did not have instructions on how to use it. I had to look it up on Google.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Passport

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice size, good value, hilda a lot of documents

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Has not failed me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently I have three of these external hard drives because I require a lot of media storage and I always buy this brand. It has not failed me once. I will be purchasing a larger storage capacity one very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with a hard drive , these were so pricey back in the day but now 2 terabytes for 70$ wow , this external hard drive is also super sleek and portable and not heavy so you can take it anywhere with you

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    My Passport 2TB External HD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug-in and go - easy to use and I love the amount of storage! Excellent price point, too, for the large amount of space

    I would recommend this to a friend