Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 5,093 reviews
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Definitely Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD hard drive and not because the first one stopped working. I bought another one cause I liked the first one so much I just had to get another one for one of my team members. It works great & I love the locking feature, nice and simple! What is even better is the price! Hard to beat it for 2tb!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage. Easy to use. Price was quite reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great product, does exactly as stated.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a external hard drive for a while because I wanted to take my time reading reviews in search of the best hard drive. Hi I am using this hard drive for my PlayStation 4. This hard drive does exactly as I needed it to do. I ordered this hard drive online and picked up in the store. I did curbside pickup and the process went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Portable memory

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality , same as description this is my 3rd one . I highly recommended. Durability and easy to use I give 5 starts

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Great storage solution

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size to take it anywhere, easy to use and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Hard drive

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage, easy use. Would recommend for an external hard drive. Has 2Tb of storage data, only downfall is that it’s hard wired so if have to always keep it plugged in the acesss files

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Fast and reliable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use fast and reliable. Lot of storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good, cheap external storage

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    portable and decent capacity (2TB). this one has a spinning disc. Not SSD. I prefer the Solid State but the price is hard to beat on this older style. For me, 2TB in a fully portable device that is powered by the USB cord is as big as I go. I have seen 4TB but that is a lot of juice and momentum for a USB powered drive. These are great but be careful not to knock them around. They can take a bit of jarring, but as soon as you give them one bump too many you will be sad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, nothing fancy. Easy to use and speed is acceptable and standard. Valuable for backups

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Affordable Space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space, good price. Easy plug and use feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to backup all your photos or material from your computer. Just connect USB and import. Couldn’t be any easier of product to use and the physical size and shape is great for ringing anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great Hard Drive

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and light weight. Plenty of storage space and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, works well. Lots of storage. Good Price, Small size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Trusted external storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd or 3rd "My Passport" external drive. In terms of storage space, one of them would hold everything - but I like being able to "dedicate" each one to specific purposes. And I love the variety of colors which makes it easy for me to distinguish between them without having to open them up to see what is on them. Pretty much plug-n-plsy.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    I've Purchased Eight and I Recommend These Drives

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm digitizing a huge library of videos and music and using these drives to store the files. This has been a long term project and the WD Passport drives... I've purchased eight... have been outstanding. I'm very happy with their reliability and speed, and they have become smaller over the years making storing them easy.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had it for a month, use it for lightroom catalog and picture storage and everything has been smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer backup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive to make a backup for my computer . Good piece of mind ,knowing my files are now backed up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    My Passport 2TB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, this has been a good purchase. It was easy to set up. There were no issues backing up my computer. Its compact size is very convenient - not taking up space. It's probably the size of a men's wallet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy serves it's purpose

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love so far. set up and transfer was easy. this is a back up to my other one so i feel much more at ease.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Must have!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! Very fast transfer speeds, load times, tons of space/price, and so quiet. Not a huge block either, very easy to store without being a hassle! Great for traveling as well!!!

    I would recommend this to a friend