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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 5,093 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Backup 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work good. Downloaded my old (ancient) computer into it for use with my newer laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    High performance high drive, reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid hard drive, it’s definitely a buy if you’re interested in a longterm, quality device to hold your files and photos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, holds tons of information, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the WD - My Passport 2TB External USB 3.0, and I must say it has exceeded my expectations as a reliable and portable storage solution. Here's why: First and foremost, the capacity of 2TB is more than sufficient for my needs. I can comfortably store a vast amount of files, including photos, videos, and documents without worrying about running out of space. It's perfect for individuals who require a significant amount of storage on the go. The USB 3.0 connectivity is a significant advantage of this device. The transfer speeds are incredibly fast, allowing me to transfer large files within seconds. It's a noticeable improvement compared to previous USB versions, and it has made managing my data a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. No issues. Instructions are easy to follow. Setup was flawless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    My Passport External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this primarily for photo and sensitive document storage that can be easily unplugged and put in our safe. Depending on how sophisticated you want get it is pretty much plug-and-play. All we had to do was format it first. So far we're very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Size of a phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for extra storage. Easy to use and it’s so small.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easily identified data library.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Very compact. Distinguishable by its color which permits easy identification of data versus that retained on other hard drives. Super easy installation and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use compact size easily connect to devices

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    externa hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item works as should ,very easy to download pictures

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Worked with my PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for storage to help my son with his PS4 and we read that this woukd help and it did. He's loaded all his games and still has a lot of room for more. It provided fast load times and theres been no lag time so far. Would definitely buy another one, and the price was great for this time of the year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    WD removable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's NOT to say about Western Digital storage devices. As a company, they've been there from the start of digital media storage and they maintain their reliability. Easy installation and use. Hard to find a comparable replacement in either price or performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive has a lot of storage at a great price easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Super Backup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for backing up data on a computer that I will be getting rid of. Easy to use and there was plenty of space on it for my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Nice small package, high capacity portable drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It still amazes me that a small package like this can handle 2 TB having grown up with old mechanical behemoths. This one works fine. It is not super fast transfer but it is fine for me to use as backup files or clones of operating system.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality excellent performance for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD great quality storage!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Great storage unit for pics and videos!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Plug-and-Play

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to add more space for gaming on my computer and this has helped tremendously. It’s nice being able to just store almost all of my games on this one drive and still being able to access them so easily like it doesn’t exist. Very easy plug-and-play.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Don’t remember

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot all about this.. don’t think I have it anymore. Works I guess… I don’t even remember.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    wedding photographer approved hard drive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a wedding photographer and I use these hard drives as my working drive to edit on. This is probably my 10th one and I've never had any issues at all and will continue to buy them forever! I recommend a case if you travel with it.

    I would recommend this to a friend