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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 5,093 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Western Digital external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up seemed to be easy for our son, who gave me this as a birthday gift. It is perfect for storing personal data like tax returns.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit. Just works. Great to use as a project storage drive. Easy to store, easy to transport

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great size for backup or transporting large files

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size to use as backup storage space. Thin and easily transportable. Store it in my laptop case so I have it any time I want to run a backup or get a file stored on it. This is my personal Passport. I had one issued for work and loved its portability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    EASY TO INSTALL & USE EXTERNAL HARD DRIVE!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive was really super easy to install and use. My son needed it to get additional storage capacity for this HP laptop. I gave it to him and he installed it and was using it within 10 minutes! I highly recommend this hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    Durable with enormous storage capacity

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is durable. Storage capacity give peace of mind that everything can be saved.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and performed right away. And it has done what was expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what it needs to. Great amount of storage, easy to set up and use, and event lets you protect it with a password.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with our PS4. Works great. Cheaper than the PS external hard drive and does exactly what I need to save PS4 data. I would recommend to others and buy again in the future. Thanks for the recommendation when at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great 2GB external harddrive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and fast data. I use it to store hi-res video and there is zero lag or pixelation on playback. Excellent and great price. Silent and efficient. Excellent for backup storage and data recall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    WD - My Passport 2TB External USB 3.0 Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black Star rating 5. Excellent I really like it. It works as advertised. Very easy to use. Plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Simple and easy device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing is great! I needed it to temporarily hold about 1TB worth of files that my laptop could no longer hold and everything is went smoothly. The set up was easy and using it was very simple. It did tend to get very warm with prolonged use but other than that there were no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when my computer crashed and needed to get everything off of it- life saver so compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD - My Passport 2TB External USB 3.0 Portable Har

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this WD - My Passport 2TB External USB 3.0 Portable Hard Drive because my new desktop PC has a solid state has "only 256 GB" of storage. I LOVE this solid state external hard drive! It is very small and portable and has 2 TB of space!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Good space for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a large but fairly compact storage drive to tuck away items that I wouldn't be accessing quite frequently. I saw this one on sale and picked it up. So far it has been great. I'm using it with my Mac Mini and other than noticing that it takes a little bit to pop up, it has worked without issue. I'd recommend it if you catch it on a good sale!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Portable Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a portable device to store photos from the iphone and this was the perfect size and was priced right. was very easy to use, just plug into the USB and was good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this while traveling to store photos. Works great right out of the box. Definitely recommend this external hard drive. Doesn't need external power which makes it convenient to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Buy it again and again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money, and easy to use. I have purchased this brand several times, for other family members. Having an extra copy of important files is necessary, but you don't want it to be a technological nightmare. This is a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Very slim and fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know it was this slim when I got it. I am surprised how fast this is. I hope it’ll last for years. I had a similar one but for Mac, it unfortunately died after 3 years. I lost all the data. I am hoping this one will last.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Good backup drive for a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big and reasonably priced. I was initially disappointed that Western Digital no longer adds its "passport" interface. This product uses Windows File History features directly. However it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size, good value and easy to use. Recommend to anyone.

    I would recommend this to a friend