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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 5,093 reviews
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Small but big

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is small and compact and has plenty of storage space. We travel and my wife is a photographer who takes a lot of digital photos as well as video. This device holds it all without compromising space in her camera bag

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Plug and play backup for iMac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a backup for an iMac. Was easy to install and get running. This WD drive is a solid performer. I like the My Passport series and have not had any issues with any of the drives I installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great to use on the PS4 pro!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to use for anyone who needs extra space on the console, games run fast on It too, price is good, quality wise it’s probably one of the best if not the best available

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this item up to enhance the storage capacity of my new Dell computer. A must have to provide additional storage, and not clutter your computer space. Easy to use, and always a valued addition.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Sleek design and does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this portable hdd would be big and heavy but it was the exact opposite which is good since I often travel with these. I did not have problems transferring files and the hdd itself is quite sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Great External HD!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product very much. Its fast at running and uploading the files I put on it. I currently use it as a PS4 hard drive and it is perfect. Its sleek and small and strong enough to handle the work. Solid piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    External storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim great product real easy set up and use cant beat the price for storage size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Does what it says

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent size portable drive for the price. I use it to store files for trips as so I don't take up space on laptop drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Durable cover, portable and holds a lot of storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, I originally bought it for future use. But it’s very convenient, easy to use, durable and come in different colors. It’s portable and easy to take with you while traveling as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More Drive Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted more hard drive space on my new computer. This drive gives 2TB of space at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    It's blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and it worked. Plus it's a nice color blue, so I can figure which one it is. Figuring out which portable hard drive is which is one of the harder challenges in my life, and this was a notable step forward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than some of the 'old' External HD not being able to be fully backed up to this at the store, I have basically been gone and not used this new one. I really have no significant feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is so small and compact, either is easy to carry wherever you need it. I would recommend it to my friends. I’m am using it to store quilting and embroidery patterns and it seems to work well. However it did not have instructions on how to use it. I had to look it up on Google.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Has not failed me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently I have three of these external hard drives because I require a lot of media storage and I always buy this brand. It has not failed me once. I will be purchasing a larger storage capacity one very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with a hard drive , these were so pricey back in the day but now 2 terabytes for 70$ wow , this external hard drive is also super sleek and portable and not heavy so you can take it anywhere with you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't leave your data on any phones, laptops pc yall. Make sure either backup on cloud or this awesome 2TB Passport which I will always have with me. Its quick and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy setup, tons of storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my ps4. Was wondering what the difference between this and Seagates external HD and it appeared there were none except price. Bought it and it was super easy to install and gave me that extra 2 tbs I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product work as I needed to fast and reliable so far so good no problems with hard drive

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello, Thank you for your review. We're glad to hear that the drive is working well for you. If you need any help going forward, please reach out to our support team and we'll be happy to assist you. WDConnections

  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install. Have an older 1TB version and use to backup all my docs and works great. No power cord needed which is a bonus

    I would recommend this to a friend
  • Pros mentioned:
    Reliability
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    My Passport 2TB

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product. A bit difficult to get the software loaded and working. I needed support from Western Digital, but it was available and the instructions given were clear and did work. The device itself is takes a long time for the first backup, but it is accurate, so no real complaint about performance.

    I would recommend this to a friend