Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 5,093 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great quality, easy setup I use it for backups

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using my WD 2TB external drive for backups, it is easy to set up in my business laptop and fast to complete weekly partial backups. I suggest that you get the carry bag to protect better this drive and store the USB cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Tiny, reliable, inexpensive - what's not to love??

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I add a new computer to my "collection", I get a WD My Passport drive for its backup. Tiny form factor, bullet-proof performance, can't be beat - especially at this price!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, and a fstaff member showed me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Good for Windows backup

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as a dedicated backup device for a Windows 7 PC. No problems or surprises. I'm using Windows Backup & Restore, not the WD utility. Just ordered another for a Win10 PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    happy happy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs up to my expectations. very easy to use, doesn't require external power just the USB

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my PlayStation pro and it has gotten me so much more space and it's awesome cuz it's portable you don't have to insert it into your machine it's amazing and if I'd buy it I'd recommend it to any friend

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Excellent Extended Storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my computer's main hard drive has begun to fill up I picked this up to hold my media files, and it's been excellent so far! Fast access and transfer, no problems playing through media player or VLC. An excellent deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good backup device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage unit is easy to use and it will store tons of photos and backup lots of data. I love the fact that it'll work Anytime I need to backup data to go to one computer to another

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    My Passport 2TB External HD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug-in and go - easy to use and I love the amount of storage! Excellent price point, too, for the large amount of space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Western Digital hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the small size of this memory device. It is also very fast. I backup my entire All-in one computer on it. Western Digital is a brand I have trusted for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, made transferring my data safe and easy. Decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Reliable product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective fundamental product. Very minimal space taken up for operations and processes, so it had very close to the full 2 terabytes, as the product said it should. Good buy for the price and I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good portable hard drive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store more games since my storage on my gaming laptop wasn’t enough. It serves its purpose for the price! Recommend if you want a portable hard drive that’s not too pricey!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    worked perfectly out of box, no issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to do a bare metal backup of a dell server. plugged it in, ran bmr, moved to backp server, ran recovery and had 2 twin servers. could not ask for anything more.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Strongly Recommended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable hard drive - lots of storage, low price, very quiet. Using this as extended storage on my PS4, providing me the space to download many more games from the Playstation store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD My Passport 2TB External Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage, portable, and easy to use. Security was a must. I got all of the above with the WD Passport 2TB. There were higher and lower storage, but 2TB was enough for me.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great External Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This External Hard drive has surpassed what I thought it could do. Also wasn’t exactly sure what I needed. Was upgrading from Windows 7 to Windows 10 and didn’t want to lose programs, pictures etc off of my computer while doing the upgrade. There was a Geek Squad team member out on the floor helping people. She was very nice and knowledgeable. Helped me immensely. I am not a spring chicken anymore and a lot of things to do with computers and smart phones I am Clueless. Thank You. Britt

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Passport

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice size, good value, hilda a lot of documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. This order, as it turned out, happened in the middle of several days of heavy snow, and the items still arrived on time and in good order.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great to have some extra space! It's easy to use

    I would recommend this to a friend