Customer Ratings & Reviews

I haven't had to use this yet. But my husband said I should have an external hard drive to protect the access to content on my computer

Have had no negative feedback from my daughter. I assume all is well. I have a similar WD model for my personal computer and it has performed well as my backup for over two years.

This plugged right into my Xbox One X with no issues. Was able to replace my older mechanical external drive and is much quieter and quicker. Great for your gaming console.

This thing is awesome. I love the color because it matches our set up at home. Plug it up and leave it!!

My old back up died. Ordered this after reviewing many option. Best of all it was on sale with a great discount. I am pleased with this back up drive.

Professional and Knowledgeable Service offered with the purchase of my WD Passport. Best Buy is really providing a Wonderful Expedient Service. Thank You.

Slightly expensive when you consider how cheap data is in cloud storage or/and thumb drives or internal. About $30 extra

Very happy with this external hard drive, I like having all my documents/pictures backed up and not worrying about my computer crashing and losing all my info.

Was especially easy to fund thanks to the help from customers support at the door. Hadn’t used one in almost a decade and so far haven’t had any problems.

Easy order and fast delivery, very happy to buy from you, coming back again

Bought the WD - My Passport 2TB External USB 3.0 in Red to backup work files from both a PC and a MAC. Didn't know I had to re-format the drive to except both types of files. It was easy to do with some help from a co-worker, but without it I would have been stuck.

This is a great product to backup all my important files.

This plugged in my computer and backed up everything I needed.

Got a great value. It cannot be repaired so keep that in mind. The had would throttle its speed while I was backing up files. Max speed of 94 MB’s for 10 minutes and it would go down all the way to 20 for like 10 minutes. If the port has power it will stay on.

Works perfectly, I only trust WD after multiple Seagate drives have failed on me over the years. This one is functional and as described.

No problems at all i use this for my xbox everyday on my xbox and its fast

I wanted to transfer data before I changed out my laptop's battery. This did the trick. Price was very right and the salesman was explaining it to a customer just to my left in the store. I learned everything I needed to know!

Cannot give a fair rating as I did not keep product had to purchase a new PC so it was returned unopened. I will continue to purchase from best Buy. Thank you,

Good quality excellent product....................

Helped me make more room to install games for PS4. Very simple setup. Plug in and PS4 automatically formats the drive for use. Games load smoothly. No issues whatsoever.