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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5082 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 5,082 reviews
  • Rated 5 out of 5 stars

    Paramedic/Lt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional, but very understanding and willing to answer all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it to transfer files, it does what i need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PORTABLE HARD DRIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for extended capacity to my computer's hard drive and was highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external HD. Quick and flawless. Use it for my music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to have extended memory for my Xbox and I haven't had any issues since the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hard drive so far. No problems at all! Definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK! Don't buy! First time i used it, I transferred all my files to it. Second time, I tired to use it, it was not recognized by my computer and I am unable to get to my files. Tried all the tricks i saw online with no success. Now dealing with WD Support, which isnt really helpful and is time consuming. Buy something else that doesn't just last one use.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We apologize for the inconvenience and such experience with the drives. We kindly ask you to share the current case number and your email address via direct message to our social media support handles @westerndigital or @westerndigicare including the drive name and problem. This will enable us to review the concern. WDConnections

  • Rated 5 out of 5 stars

    Color is excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is nice. I don’t have to label this one since the color is different from other ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and compatibility.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HD because I needed to back up some file in my laptop. The speed of transfer is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, recommend it. A little pricey, but isn't everything?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install, love password security, great back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY TO USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS A RELIABLE PRODUCTS,EASY TO INSTALL AND USE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does what it is suppose to. Red color makes is easier to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this external drive, no problem at all in formatting to be used for my MacBook air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secured Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good and secured drive. I really love it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact, portable design. Not sure how sturdy this will be with daily use. Let‘s hope it’s stands the test of “reasonable” time for a hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space and speed in a small bundle

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's supposed to in a sleek and speedy way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product. Buy these all the time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product overall. The data encryption is a plus along with the USB 3.0 capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for holding a lot of data!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just begin putting my information on this device. But, I will come back when I use it more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport 2TB External USB Portable Hard Driv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is also good to copy files from a laptop to another.

    I would recommend this to a friend