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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 5,093 reviews
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    I bought this as pictures and video storage.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is excellent budget hard drive for backup drive for folks who wanna save bunch of precious photos and videos. 2TB is plenty for most people. I hope it lasts long time.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Very small and reliable hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent portable hard drive. It is very reliable and fast, and very small too. I use it to back up all of my data, and I can take it anywhere for safe keeping.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great and Simple Backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The need for larger backup files continues to require larger external backup drives. These 2 TB units are simple to set up and run as a Mac time machine backup. Lightweight, thin, yet durable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Larger than it looks!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its larger than it looks because it has 2TB storage in a small package. Handy, reliable and easy to use. I have always technically preferred WD for all my store requirements!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Good Storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, quiet, cool and does encryption. 2TB's is a good size for backups or specific data files. My prior 1TB lasted 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to use, and plenty of storage for my GoPro videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Pocket storage!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is highly recommended when you have a bunch of pictures or videos you need to store, very convenient and easy to set up, although transferring files is a bit slow, but it is a hard drive. Very useful as a storage saver.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great For Gaming PC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought this portable hard because my gaming laptop only 500GB and this was my first time using a Portable Hard Drive, however, this is way better then I expected it can play most major PC games on your computer and laptop such as Fortnite, Ark Survival Evolved, GTA5, Destiny 2, Phantasy Star Online 2, and more and it doesn't just store your games, it can store your music, videos, and more, I also like to give credit to western digital for this amazing purchase it really helps me with my Youtube channel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent piece of equipment for any user.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and size. I purchased the 2TB external hard drive for my several thousand pictures from many years past. I do enjoy working with this piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop is starting to run extremely slow and I’m sure it won’t last much longer. I have years of files and pictures that I don’t want to loose. Set up was easy. I did go online to watch video on set up. I’m glad I did, I was not aware that you need to connect these every year or two to prevent damage and total loss.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    thumb drive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a music artist and this has not failed him at all, it helps save and moves over all of his work and keeps it in a great place ! “Tevo Mac” is his artist name and he has new releases !

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    In need of new HDD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital product reliability, price for storage capacity. It was on sale $10 off/$5 more for double storage. I'm pretty sure the best buy brand HDD is WD too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new hard drive to store my photos, movies, and documents. This seems to have good speeds and has more than enough space for what I need. Easy to reformat to exFAT.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Excellent external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 2 TB external hard drive at a reasonable price and Western Digital was a perfect fit. This drive is very small and light and holds a ton of data. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and small. works smoothly so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Plenty of room to store all of my information.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage is huge compared to how small it is (even smaller than the size of my palm). Plus, it's so light, unlike my old Transcend hard drive....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great little hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect portable hard drive. I was able to upload all my files and still have room for more. I found it easy to retrieve the files as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Recommend.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use. The current iteration of this device is a bit smaller and slimmer than its predecessors. Nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Exactly a What I Needed!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a portable hard drive with enough space to download files from my desktop and still have room to spare for the future. This was the best price I could have hoped for.

    I would recommend this to a friend