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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5082 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 5,082 reviews
  • Rated 5 out of 5 stars

    Keurig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! I love this Keurig, it is so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hard drive for PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything transferred quickly and with no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    backup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, no problems only been using for less than a year though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to back up photos from my computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great backup SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good SSD for backing up. Definitely takes longer to backup than I expected but it gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good deal and they matched the price on amazon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Access Denied" Errors - Unstable and unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an unstable and unreliable external hard drive. I am currently getting an "acccess denied" error with no access to data. The whole point of an external drive is data security and access. I will never purchase another external drive from Western Digital. I had similar experiences with another WD external drive.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi Paul Chicago, We are sorry for the inconvenience caused to you. Please know that we need more details to share relevant/accurate information with you. Please open a ticket with detailed problem and error screenshot at (https://support-en.wd.com/app/askweb), our customer support team will contact you as soon as possible. WDConnections

  • Rated 3 out of 5 stars

    My passport 2TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am never sure about backup drives. This one abounds with error messages for which I have no idea how to fix it. One only finds out if it works when you have to restore the data. But it seems to be plugging away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD My Passport 2 TB

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive for backups and photos, cost was very good with discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always rely on Passport to back up my PC or Mac.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem uploading files onto this or transferring them. It was a quick and painless process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the mobile user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and perfect to carry home with you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product if I can only figure out how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Western Digital makes an excellent product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the Job done, used to backup my school laptop. Cable is good length.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used WD drives for a while. The only thing I don't like is the sparse material for setup to fully utilize the capabilities. Takes too much time to hunt for info. The WD Unlocker is interesting too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it’s my second I’ll use it as a backup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid. Great for photos and video storage. Pretty fast too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and must have device to back up data. Easy of use could have been better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GReat back up hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my gaming system. Works great.

    I would recommend this to a friend