Customer Ratings & Reviews
- Model:
- WDBYVG0020BBK-WESN
- |
- SKU:
- 6356887
Customer reviews
Rating 4.7 out of 5 stars with 5083 reviews
(5,083 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
REFUND
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I used this it has corrupted every game I own on the PS4 and on the hard drive
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Hard Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very first time we plugged it in, it made horrible noises and wouldn't work. (apparently this is a known problem) We returned it for a refund.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad for its cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine in particular stopped working just about 3 works after I got it, 3 weeks of storage for sixty dollars? I’m charged for time it seems, wouldn’t recommend.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Wouldn’t accept my data had to get another hard dr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product had to buy something that wasn’t WD, couldn’t download to it Have had trouble with WD before. I won’t buy these any more learned my lesson
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Hard drive malfunction
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this hard drive It was not working before I opened the box, returning ASAP. Apple Support helped me for an hour waste of my time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheaply made. Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made. Verry low quality for the price. Also it doesn’t live up to what was advertised. I wouldn’t recommend this to anyone els.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Hated it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incompatible with my pc, would not back up files. Bought Seagstr Slim from amazon as replacement because you stopped selling Seagate, a much better product.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all, we took it back because any app you tried to download to use it to its fullest potential would fail. I would not recommend this product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible place don’t please don’t buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used one time and it crashed and I lost all my information
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't drag & drop files on to it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't drag & drop files on to it. Makes you open some kind of cloud account. I cannot even figure it out. So disappointed!
No, I would not recommend this to a friendRated 1 out of 5 stars
crashed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crashed after very little use and no where near max capacity. Tried two different data retrieval services with no luck.
No, I would not recommend this to a friendRated 1 out of 5 stars
Only works with updates operating system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it did not work for my Mac Book because I have a very old operating system.
I would recommend this to a friendRated 1 out of 5 stars
Package lost
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says delivered but I can't locate it. I wish someone can contact me to solve this problem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Suddenly Died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a week and a half and then it began to make a weird noise and none of the data on the disc was readable/recoverable.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Failed after 2 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for a friend, who was running low on hard drive space, in the drive failed after 2 months of use. Extremely disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unreliable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost all my data. Had to reformat the drive. Not thrilled
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
stopped working after 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after 3 months... have requested a replacement but i need to pay shipping
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red
No, I would not recommend this to a friendRated 1 out of 5 stars
DOA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive started clicking noisily when I plugged it in and was never recognized by the OS. Returned to the store for a refund.
This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't store any files you'd like to keep
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second wd passport I've had that simply stopped working. Do not buy
No, I would not recommend this to a friendRated 1 out of 5 stars
extharddrive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not do what geek squad member said it would. It does not automatically back up files.
No, I would not recommend this to a friend