Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 5,093 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Compact and light.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Fast transfer. Bought to backup up laptop and transfer data off old flash drives. Perfect size (physical and storage) and good price. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great external hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive does everything I needed for transferring files from an 11-year old PC computer to a brand new PC computer. I was pleased with how fast it transferred my files and it worked with both computers as the technology on my old computer didn't always function well. I appreciate the portable size as well. There is more to this external hard drive than I understand. It looks like there is some sort of cloud storage offered with it as well. At this time, I did not take advantage of the cloud storage because I already have a cloud storage system that I use and didn't want to have my documents, photos, videos, etc. in so many different places. I also did not install any additional software provided. The next best thing was it was on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WD 2TB Passport

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product although a little expensive. The size is good although again a little pricy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a portable hard drive to store our pictures in and found this one. It definitely has enough spacy for storage and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great, affordable, and dependable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just overall a good product. Have never had issues with it and stores my valuable data with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Awesome & Compact

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how small & compact it is. This is a great buy for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good External Hard Drive

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is nothing flashy, but it does what it's supposed to do. I bought this for my boys' PS4. It formatted easily and we haven't had any issues with it after several months of use. I'd have no issue buying another one.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Great for game storage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Nice and small. I’m using it to store PS4 games while it’s connected to my PS5. It automatically reformists itself to work with the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Backup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many portable hard drives out there but this is super easy to use (I'm on PC) and has enough storage for my files.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Super Slim and Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this drive. It is very thin and holds so much data. It is great. Also the price was good here at Best Buy. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of storage space for pictures, files, etc.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has plenty of room and was a great buy. Thank you Best Buy for helping me pick the best one for me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great External Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport 2 TB External Hard Drive provides all the storage I need for my computer at a reasonable price, and it is very compact for transporting with my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD storage

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use, use it for my PlayStation storage huge holds alot of games can easily transfer back and forth

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Best drive I have used in a while. Easy to use and get help.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great value external drive.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful and inexpensive external drive. 2 terabytes is a lot of storage for the value and a fantastic data backup drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect Storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and sturdy and cute! Very portable and convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is great. Not bulky, can fit almost anywhere. Very convenient way to keep your data at a hand anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is great. Not bulky, can fit almost anywhere. Very convenient way to keep your data at a hand anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Backup drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome size. Easy to use. Compact size. Geek squad did all the transfers for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, works great. Fast and reliable. Great price too.

    I would recommend this to a friend