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Customer Ratings & Reviews

  • Front. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 16. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 17. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 18. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 19. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBYVG0020BBK-WESN
SKU:
6356887
$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5083 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,083 reviews

  • Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t last a month. It makes a loud noise and all data always got corrupted. Now it completely stopped working.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    No, I would not recommend this to a friend

  • I hate best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate best buy. The communication between store and customer is non existent .

    No, I would not recommend this to a friend

  • Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working shortly after I got it, waste of money

    No, I would not recommend this to a friend

  • WD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not easy to use, not very intuitive. I do not recommend

    No, I would not recommend this to a friend

  • Unreliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By the fourth day the drive stopped working. Stay away from this product.

    No, I would not recommend this to a friend

  • Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complicated to use. Was trying to get files off my old mac and wouldn't even connect.

    No, I would not recommend this to a friend

  • Received open box product , have returned .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't review product as I did not use it Best buy send me a package which was kinda tampered .

    No, I would not recommend this to a friend

  • WD Passport Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and Play on the Mac. I use the Passport for video and audio storage AND playback. I've found Western Digital Drives to be reliable and sturdy.

    I would recommend this to a friend

  • It’s not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was not working ,there was a problem with that and I was unable to connect too.

    No, I would not recommend this to a friend

  • I did not purhcase this...?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not ever purchase this product...? How does it said I purchase this? Thanks, Rachid

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    No, I would not recommend this to a friend

  • It makes a clicking sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually a great product but this latest one never worked & I missed the return dateline

    No, I would not recommend this to a friend

  • Not For Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't mount after second use lost quality footage

    No, I would not recommend this to a friend

  • Can’t format

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it is operator error, but I can’t get it to work.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    No, I would not recommend this to a friend

  • Bad unit.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return bad unit. Would not connect to PC. Tried everything.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks item stopped working would not recommend

    No, I would not recommend this to a friend

  • Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke in less then a month, company only replaces product not recover data

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    No, I would not recommend this to a friend

  • Doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work it’s defective. I tired using serval times and it’s doesn’t work

    No, I would not recommend this to a friend

  • Would not mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not mount easily onto Mac I was told it was compatible. Not happy

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

    No, I would not recommend this to a friend

  • Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it February 24/21 and in March / 21 it stopped working

    No, I would not recommend this to a friend

  • Regret buying

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing barely held any back ups & stopped working weeks later.

    This review is from WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red

    No, I would not recommend this to a friend
Page 250, Showing 4,981-5,000 of 5,083 reviews
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