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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,093 reviews
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great gift for parents or grandparents!

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought this for my Grandmother who wanted a safe place to store all of her pictures and videos she had saved on her computer and phone, as she was very prone to losing the little flash drives. It took 5 minutes to teach her how to use it and she was able to backup all her data with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very fast easy to use back up drive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Passport - super easy to use and super fast. I use these for personal and business. Compact and easy to store/carry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the portable name says, it definitely is. It is light but very good quality cin 2 tb, enough space for what one wants to keep and carry.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great storage device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size for a lot of storage. This unit is powered by connecting it to the computer. No separate power cord means one less cord laying around.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Working Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive replaced my old Passport drive and is working fine. Like the reduction in size compared to my old unit. Also when I found that BestBuy had lowered the price significantly after my purchase, I was able to get a price match credit using their online chat. .

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Expandable console storage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable HHD drive for upgrading and expanding console storage does what I need it do at a decent price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2TB Hard Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for over a year and a half. Bought this just to transfer pictures and videos from my phone. Not even halfway filled yet. Really good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little fellow saved all my important documents, contacts, photos, music, and settings when I had to fix a corrupted operating system. Although I don't have a need a portable drive, I use it for imaging my laptop hard drive and my wife's. Saved and restored my digital life twice. Also with native encryption in 1 gig segments, so you can't identify individual files in the image, but it restored two user accounts and related files with mlnimal rebuilding of personalization features.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second passport, this one is even smaller than my first one and has double the storage. Great addition to any computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good Stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no problems at all. Lightweight but carries a massive amount of info. Portable and durable. Good stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    My Passport 2TB External USB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nicely little Hard Drive. It's very easy to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    good purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In term of storage this was worth the money. I always put this devices to good use and this one is tolerating my heavy usage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this external harddrive for my boyfriends ps4, so easy to setup. Love all the room it gives for more stuff to be downloaded.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Nice little HD

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little HD. I use this to store music. Does what I need it to do. It's super light weight and reliable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    A photographer's storage dream!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a photographer, I purchased my WD-My Passport because of the convenient of changing back and forth from my desktop to my laptop. the 2TB holds hundreds of photos, and as take my photographs, I always name a folder and put them in the folder, then drop them into my Passport. This is my third one as I keep my old ones and never have to be concerned when I want to "pull up a particular photo" because are organized by years. I am very pleased with the 2TB of storage it has.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport 2TB portable storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and has a lot of storage, I don't have to worry about the Cloud getting too full.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Sturdy material. Easy to use. I am relieved having this for my memory keep sake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My macbook was overloaded and needed to offload some files. This was exactly what I was looking for and easy to use for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m no expert on external hard drives, but this device seems to be of high level quality. I was recommended this brand and model by a friend who tends to have lots more experience, and I made an excellent choice taking his advice. Got this drive on Black Friday for a discount price I couldn’t beat. Drive has had no issues yet and works as expected! Drive is a small size and seemingly built to be very durable. Would highly recommend this drive and might buy another in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great for backups or as extra game storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin, light, and plenty of space for transfers or backups! Can also be used as a game storage device for the Xbox One.

    I would recommend this to a friend