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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 5,093 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is very sleek and small. It can be transported if needed. Does exactly what the description says. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great portable harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really neat harddrive! It’s compact and has enough space for the videos I record. Great for traveling honestly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good Portable Hard Drive with alot of space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, very easy to use Hard drive with alot of space, have backed up 2 laptops, and still have plenty of memory left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Back up drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small in size but big in storage! I love it / it’s easy to use and easy to store away when you are not using it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use for extra storage space on my Xbox, and it worked perfectly. Easy to use and set up on any platform.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Storage time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the extra storage. A great gift. Plenty of room and no worries of loosing things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Opinion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for xtra storage and backup. Easy to plug and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Efficient, small and light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my work. Its pretty small and easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Mac TimeMachine Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of this model disk by Western Digital and they all have been very reliable, fairly quick using USB3 and a MacBook, and a good value for the money. I have a pair and they work well as a Mac TimeMachine backup target that I alternate. I also have a second pair that I use as my photo library primary and duplicate backup. Over the years I have been very satisfied with Western Digital products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Easy to bring my hdd instead of the whole playstation for point a to b. Saves a lot of bag space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but needs better setup instructions...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for an external backup of my desktop files. Has a lot of options and feature that were initially overwhelming for a non-IT expert. Wish it had better, more simple instructions on how to set up routine automatic backups. But, after watching some YouTube videos its was fairly easy to figure out; and once initially done it is fairly straightforward after that.

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello BrianC, Thank you for your feedback. We are sorry for the inconvenience caused to you. We are glad to hear the drive is working well for your backup needs. If you are facing any issue with the drive, please open a support ticket at https://support-en.wd.com/app/ask/session, the customer support team will contact you as soon as possible. WDConnections

  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact and holds a lot. Been able to transfer all my photos/videos in the past decade with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    2 TB of awesome color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2TB hard drive houses plenty of space for all my files. I use it exclusively with my dash cam to store my captures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Fast and light!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast transfer! Use it for my videos and movies, music and pc games....it holds alot of info and so portable I can take it anywhere cause it is so light...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Great price on a lot of storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with this is that it is preformatted, but it was easy enough to reformat for multiple types of machines to use. The colors are fun and I trust the brand. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great for extra storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After filling up my other drives, I needed some extra storage. I have always used these and never had an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Works with regular PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Works with my regular PS4 and I have it plugged in through a USB hub. Easy to set up and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD - My Passport 2TB External USB 3.0 Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are about two brands of portable hard drives I use, and this particular brand is one of them. I have no complaints about this product. The price point is usually always reasonable and the capacity, for what I need it for is generally just enough (well, until I need another one). However, this gets the job done if all you are looking for is additional storage to free-up space on your personal laptop or to transfer material from your cloud(s) services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Extra space needed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use on any device you need for extra storage PS4 will need to format to it prior to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport 2TB External Hard Drive - useful/easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. This external hard drive does exactly what I want it to do - it allows me to back up various folders and subfolders from my computer so that if there is an issue on that machine I will have the various documents, photos, etc. backed up on this external drive. I am happy with the purchase and consider it a fairly inexpensive way to insure that I do not lose important items stored on my desktop.

    I would recommend this to a friend