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Customer Ratings & Reviews

$94.99

Customer reviews

Rating 4.7 out of 5 stars with 5075 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,075 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    A good external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use hooks up easy and the price is affordable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good back up drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for backing up files. Like the small size of this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old but good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted, SSD is now the way to go but I get paranoid of the “new way” and like to back up my important files onto these OldSchool external HD

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    2TB PASSPORT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful for my needs and is compatible with my computer. Has helped me organized all of my documents, photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent portable hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lightweight and convenient portable hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small & Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up at the store, took it home, and plugged it into my Windows 10 laptop. I copied about 300 GB worth of data to store as a backup. Transfer rates on my system averaged a little over 100MB/s. Initially, speeds bounced between 88 to 104MB/s. By the end of the transfer, speeds were up to 119MB/s. I'm very happy! I didn't need to do anything more than plug it in and go. This was a replacement for an old backup hard drive. It's noticeably smaller (about half as thick) than the old USB 2.0 500GB drive it replaced. The whole process was easy. There was nothing I needed to do other than to plug it in and go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage and easy to use! I do have trouble connecting it to different computers though.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works good as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to store movies for my video library. It holds the movies and functions well with my computer. When I tried to attach the drive to my televisions and blu-ray/dvd players. Some it would work with others it wouldn't. I suspect the problem of not working with all the units is the drive is powered by whatever it's plugged into and some units couldn't do that. It works well though, as I said earlier, with my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great secure external drive for backups

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little external drive. I use it as a backup drive and love the software it comes with to schedule when to run backups automatically and ability to choose exactly which folders you want to back up. Also I like that you can password protect it using the included software as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up beautifully to my ps4. It's so nice being able to have a few games to play instead of what you're able to with the stock storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good storage space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got plenty of room for all your media,(music, videos, movies). Nice and portable to view on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great WD 2TB for backup.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for 2 months. No problems. Have a lot of Western Digital external drives and find them highly reliable. I don't need to use the encryption function as I'm not using it for anything that needs to be secured. Nice and fast on USB 3.0. Using it with a laptop. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so helpful storing my pictures and other information. Easy as 1 2 3! Thank you. Worth every dime!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethan M provided us with great customer service and professional support.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came in handy for me due to my desk top was acting up, so I bought it to back up all my fills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, and a fstaff member showed me how to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Works well - some initial setup issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, but took some time to get it working with the password protected lock feature. Software included with the drive failed an update, and had to get the locking software from another WD external drive (probably could have found it online at WD site).

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great External Hard Drive for Mac and PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great External Hard Drive. Works with Macbook Air and my Lenovo laptop. Be sure if you plan to use this Hard Drive on both a Mac and a PC that you buy the Insignia USB-C to HDMI Multiport Adaptor. Thank you PJ at Beaumont, Texas Best Buy for your help. Great sales service.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Best Buy Employee

    Rated 5 out of 5 stars

    External Drive

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can fit an enormous amount of images , I have all my images from 2 years on this drive and still has storage for more !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for PS5. I purchased to store all of my ps4 games on here to free up space on the internal ssd. Was very easy to format once plugged into the ps5 and non ps5 games automatically download and save to it. Would recommend to anyone looking for an external hard drive

    I would recommend this to a friend