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Customer Ratings & Reviews

$94.99

Customer reviews

Rating 4.7 out of 5 stars with 5075 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 5,075 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    So many people i know use this same portable hard,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many people I deal with, who have online businesses use this same portable hard drive , which validates how good and reliable this product is. This is my third upgrade of this particular external drive. I really like its durability and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Solid USB drives

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about 4 of these WD Passport drives and have never had an issue with any of them. I have used Passports for many many years and have had no reason to switch to another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable storage option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few WD hdds so I already know whatvto expect in terms of quality and reliability. What makes it nicer is that it comes with a recovery tool in the unlikely event that files are lost. Although I have never had the need to use it (hopefully never) it's a nice add-on to the product itself.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd WD Passport. I still use all of them. I have had the one for over 6 years and it's still going. I feel confident in using them to back up or save my data to.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD Passport 2TB USB 3.0 ... Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Passport 2TB performs as stated. There have been no issues with it so far. Its main function for me was to store backup images of 2 windows machines in the event of a hardware failure or system corruption/virus/ransomware occurrence.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I puchased this hard drive partly to use as a back-up drive for a PS4 system. After reformatting it to a supported file system (EXFAT), it worked flawlessly for this purpose. I will probably keep it as EXFAT for future back-ups, but I will also use it as a back-up back-up drive for my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Very good hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has so much room and was super easy to use. And great value for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everyone needs a portable hard drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came through in a clutch! It hasn't given me any issues, and I highly encourage everyone to invest in a portable hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, as described. Needed for school projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer back-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer back-up was VERY EASY TO USE!! And decently priced

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portable hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This poryavke hard drive is an affordable option to expand your memory. The cable to insert in the computer is a USB A, so you will need to buy and adapter for USB C

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact. Easy to use, fits my exact needs. Would recommend this to any.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Durable with enormous storage capacity

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is durable. Storage capacity give peace of mind that everything can be saved.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great HDD for the Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HDD is just the perfect size to use anytime. The drive is sleek and feels durable.it has good wrote speeds and as a bonus it has hardware encryption. Which means you can password protect the drive. Overall, for the price it's hard to find anything better. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use as picture backup and for file transfers (mainly pictures and videos). It moves data fast enough for me. Easy to move around or take with you do to this products size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice little hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little hard drive. Working well so far with my Macbook Pro as a bootable external Windows drive. Was able to format it and get everything installed with no issue. Size-wise, it is a bit smaller than my phone and just as thin.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External USB Portable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stores a lot of information and when I move my computer when it's plugged in, it doesn't suddenly remove itself from the computer like my last device kept doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Hard Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new hard drive since my first one stopped working. Works just as good and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work pretty well. No problems so far, though if you have a lot of memory used up on your computer it won't back it up automatically on the external drive & you have to manually drag files onto it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Feeling safer with data backyp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take my PC in for several viruses, I had a lot of data to backup. My Geek Squad agent Shannon ran a diagnostic scan to see what size external drive I needed to backup my data. I chose a 2 TB, all I had to do was plug it in when they finished cleaning up my PC.

    I would recommend this to a friend