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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 5,093 reviews
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Solid hard drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, worked well with my laptop no issues, lots of storage. Great for pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Portable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Gets the job done in backing up my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Back up your life, I mean, your photos and files!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an important tool to back up photos and files. Reliable and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use with great storage space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with great storage space and portability. Grab a storage pouch too, worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Srorage space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for what I needed and storage space was it.. easy to install and easy o use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L2550dw

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great right out of the box. Have years worth of travel photos on laptops, tablets, phones, and various storage devices, I wanted to consolidate all photos in one place and free up storage on my Surface Pro. Use the provided USB cable and send whatever you want to My Passport. No brainer. I probably will purchase another to back up other files and transition from purchased apps that I currently use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device I purchased as an external memory for my PlayStation 5. This thing holds all my PS4 games/memory without even going under 1TB! That frees up my PS5 to store only P5 games! Which 850GB still isn’t a lot and I can’t store P5 games on the hard drive, but it is what it is! My old 1TB PS4 was pretty much full with what I had on it, but this still allows me just over 1TB of free space!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for extra storage and easy to use! Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    lots of storage for a small device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price Plenty of storage nice size Highly recommended for any photo or video files

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Big space I moved all my files from my computer to it, and it was so great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice compact size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact size and very easy to use. Back-up completed in less than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive, I have been using mine for a while now, I also really enjoy the disutility aspect of W D. I definitely need reliable drives as a professional photographer/videographer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed extra space on my computer so this external drive was easy to use and fit all my files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, durable and great quality external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works well with my LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to load all my pics/home videos and view them on my TV. The only problem is I have to leave it unplugged from the TV unless in use....otherwise it squeaks like it is playing. Doesn't squeak when I am using it so I don't really know what the problem is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and reliable you don’t have to set do anything just plug it in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backing up files

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I back up my personal files on this hard drive. I feel better knowing that if my computer crashes, I have my files saved

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Affordable & cute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute and small enough to carry around, easy to maintain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use as a backup for my iMac computer. .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Plenty of storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and easy to use. It is perfect for gaming consoles and to store files and photos.

    I would recommend this to a friend