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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,093 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good memory capacity I love it. I like the color, the capacity and the easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great for backups.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Perfect for storing backup data and my many embroidery designs and programs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad choice, but I'd only recommend it to cautious folks. I’ve had a few scares with it, and over time, it hasn't been as responsive as when I first started using it. I'd say it's better for smaller projects like photo editing and design work, but not ideal for video editing or animation.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello, We're sorry for the inconvenience caused to you. We kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue in detail. Our support team will reach out to you as soon as possible. WDConnections

  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Storage Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, fast and large storage capacity. Easy to connect and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handy and now I'm worry free great way to save important documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Hard disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good performance and worth for money. It is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Quality at a good price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the cheapest name brand you could buy for 2TB. Never skimp on buying from reliable brand for your data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    The Perfect External Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect. the size and ease to plug in are two reasons for the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to use so convenient to store my documents like the size

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport Backup drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backup and media, nice usb 3.0 connection

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a drive on Amazon that turned out to be junk, it didn’t work. So I ran down to Best Buy and picked this drive up. It cost a little more but it was from a reliable maker with more features. I wish I had gone to Best Buy to start with, because I know I would get a better product there.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slim and compact. Works great super fast and tons of storage capacity

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need to free up space on our computer so we purchased this external hard drive to help with this.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    the best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value ! its a lot of space. simple , small size and a lot of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used it for ps3 back up.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for backing up my ps3 hard drive. Quick tip for using it on PS3, it is much easier to format this drive using an Apple laptop or computer. The drive has to be in fat32 format, but MBR as well. I tried to do it on pc and it either became just mbr or fat32, and for fat32 you’d need a software that could do that for anything bigger than 32gb thumb drive. So yeah, apple computer is the easiest way to do it. Can only rate 4stars as I do not know the longevity of this drive yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to use. Great encryption.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Easy to use. Great encryption. Excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great Upgrade to 1TB passport

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my 1 TB passport! Very reliable with quality software!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Small fast and portable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough to fit in your pocket, large enough to carry nearly everything!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great to store home videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and storage of tons of media. Perfect for home video storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to make a backup of one of my kids' PCs so we could perform a fresh install of Windows 11. I was planning on buying Acronis software to handle the imaging. However, this drive came with the software we needed. So, it saved me some $$.

    I would recommend this to a friend