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Customer Ratings & Reviews

$94.99

Customer reviews

Rating 4.7 out of 5 stars with 5075 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 5,075 reviews
  • Rated 4 out of 5 stars

    Pictureholder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy Easy to find and easy to use Great storage availability

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage drive for PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just amazing I absolutely love it for my PS4 much more room for games 100/10

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my Passport. I haven't used one in years and almost forgot they existed until the need arose for moving a lot of files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the highest rated external drives at a great price. Purchased for my 16yr old to free up space on his laptop. Plug & play makes it easy to use. Smaller than a cellphone for easy portability.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive. WD builds quality products, just be aware they can fail (had an earlier one fail). I'd suggest purchasing two and mirroring them (they're cheap). Overall I'm quite happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for what I needed it for, transferring photos and documents from one laptop to another.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for Xbox One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external drive to expand the storage on my Xbox One X. I have had no issues with the performance so far. Load times are comparable to the internal drive and the drive is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    satisfied with this drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are our go tos for external hard drives. So far, they have served us well, and the price is reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent External Drive for Xbox One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great alternative to buying the Xbox branded hard drive and works just as well. I have purchased 3 of these over the last year for my Xbox system’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have any problems setting it up. Go to the WD website if you need their programs. I'm using it now for my ps4 it just needed to be formatted. Cannot be partitioned for use on ps4 at same time as PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old computer was slowly dying and my wife was concerned about all her pictures. She needed something easy and quick to save them and this worked fabulously for her.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fast - Small - Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! A lot smaller then the original and usb-c ! I transferred 1 TB in about 20 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice! Ready to use immediately and connects remarkably well to any device. I highly recommend this device for saving your data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This External Hard drive has surpassed what I thought it could do. Also wasn’t exactly sure what I needed. Was upgrading from Windows 7 to Windows 10 and didn’t want to lose programs, pictures etc off of my computer while doing the upgrade. There was a Geek Squad team member out on the floor helping people. She was very nice and knowledgeable. Helped me immensely. I am not a spring chicken anymore and a lot of things to do with computers and smart phones I am Clueless. Thank You. Britt

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD My Passport 2TB External USB 3.0 Portable Hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Drive. I find WD drives work better than Seagate drives. I have numerous WD drives and NONE have failed. I also like the red color to aid used for graphic backup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite pure WD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically the drive works; I was able to copy almost 1/2 tb of photos to it. However, the backup software “provided” with the unit was NOT WD Backup as I expected; apparently WD Backup is no longer supported. WD outsourced the backup software to Acronis True Image who requires you to register for a free 4 yr license. After 4 years? Would I be able to recover it if I didn’t have Acronis‘s software? WD didn’t know about that. So, for now, it’s an inert storage device which is its intended use until I identify a backup software that simple enough for my needs. *Footnote to”would I recommend this”: If you know Acronis or don’t mind, it’s probably a great drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive appears to be working. No problems so far. Purchased as part of Geek Squad factory reset of my computer. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    2TB for a great price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started digitizing old photos and needed a safe place to store them. The WD - My Passport 2TB External USB 3.0 did the job. Installation was quick and easy and I was able to backup the computer. Very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    High Quality product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Quality product. We got at a good price! thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to get an external hard drive for all my pictures and videos. It was perfect for me to keep space open on my laptop and phone. It is convenient for me to keep everything organized.

    I would recommend this to a friend