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Customer Ratings & Reviews

$94.99

Customer reviews

Rating 4.7 out of 5 stars with 5075 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,075 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent file storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Passport 2TB external hard drive is a must have to back up important files and photos. It's portable and easy to use for anyone. If your computer crashes, your files are safe on this hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Efficient large storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and efficient gadget with high capacity of data storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External Drive for Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We transferred about 50 VHS tapes to DVDs and now we also have them on the external hard drive where we can watch old memories of my children growing up. It is so easy to use with our smart TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back up drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Can’t complain. I have to fill in characters to post for a chance for 400$ gift card

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for lots of storages fit my needs perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prashant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and well proven product. I am a repeat customer for this. Working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use-great back up for photo files

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with anyone who travels or just likes to take photos; I back up my photos in at least 3 places. I have cloud backup, smaller devices for travel, but since I am "old school" I do not put all my eggs in one basket. I use portable and dependable passports for my photos and videos. This was my latest purchase and I used it to back up over 20 years of photos and videos from a computer that needed to be replaced. Many of the photos have been displayed at local art shows and sold as cards and I find this product to be easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, fair warranty policies, customer sup.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fav brand for years. Tried Seagate and resulted unreliable, prone to fails, HORRIBLE and Unacceptable Customer Support, Hidden, deceiving and shaming return policies. Had Seagate lasting within deceiving Manufacturing warranty, stopped running locking thousand of of my photo collection. I worked in IT for years and never had problems with WD products. Do yourself a favor have a couple of WD and make duplicates backups,,just in case one fails.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport 2TB portable hard drive easy to plug in and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Storage Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what i needed. Easy to use and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backing it up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this hard drive for my older parents - they had an older mac they were replacing and wanted to back everything up. The hard drive was easy enough to use without having to help them set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect external Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly storing my data so that my hard drive is always backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Loads of space

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for holding pictures and videos, so much space

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good durable Drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has being almost a year since I have purchased the external drive. So far the drive is working great, and I have not experienced any issues. The transfer speed is slightly slow though, but for the price it is a great product. Hopefully it won't break any time soon.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    excellent extra drive for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as advertised easy to use good capacity proven reliable smart to make them different colours for coding what is on them because no one ever puts a label slot on a hard drive for reference

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hdd

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive, works well, plenty of storage, recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Was able to backuo mac.if i didnt have this i would of lost data

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hard drive collection of photos and music does very well. Exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent storage option for anyone looking to save everything

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    EXTERNAL DRIVE IS PERFECT FOR EVERYDAY USE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE LITTLE EXTERNAL DRIVES.. MUSIC MOVIES WHATEVER THIS IS MY 4TH ONE AND WILL NOT BE MY LAST UNTIL THE SSD COME DOWN IN PRICE

    I would recommend this to a friend