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Customer Ratings & Reviews

$94.99

Customer reviews

Rating 4.7 out of 5 stars with 5075 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 5,075 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store my PS4/5 games. My passport saves me a lot of space on the PS. I have a few games that I haven't played in a while and this lets me keep all of my data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Necessary storage when transferring data

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive was purchased by my son to store files that are beyond the storage capacity of his other hard drives. I have not heard any complaints so it must be working well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Easy to ser up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, and quality product. Fast easy shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best external hard drive i’ve ever had! I highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best quality at an affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality at an affordable price! Would recommend to anyone looking for an external hard drive l for files and photos

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works well and fast transfer speeds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and tough. Works well with my Dell laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Better than my hard disk drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive few weeks now to download my Native Instruments. So far, it's been running pretty smoothly. I would get a travel case for it. I will update...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of storage space for pictures, files, etc.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has plenty of room and was a great buy. Thank you Best Buy for helping me pick the best one for me!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use, Windows, Ubuntu and Chrome and this drive interfaces seamlessly with all platforms. I am impressed and plan on buying another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External BU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be doing what it was designed to do with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good quality hard drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my sons laptop. Good quality and gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Robust unit

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for PS4 and now also used on my new PS5. This is absolutely silent and very durable. Been toting it around in my school back pack all year and still works like day 1.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fail safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed the preservation of data from old pc when purchasing a new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. The worst part is downloading the software required to use it on my computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best of Hard Drives

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive and very easy to use and hook up

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size! Easy to store in a small compartment in computer bag or back pack. Worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Backup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small dynamo delivers excellent backup capabilities! Easy to connect, small to store. Perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the quick response when moving files from computer to this. Quick and easy. The store rep suggested this partition item, and so far I've been very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a photographer who needed a nice drive to serve as a backup to large RAW files. This hard drive works well and has plenty of storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as intended, affordable storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking for external hard drives on best buys website, I had used the filter tab to select solid state drives. This was listed in that category. However, no where on the item description did it say it was a sdd, and that is my fault for not being more careful. Ended up buying it and when I first used it to my surprise it was just a traditional hard disk drive. It wasnt a massive let down being as this is fairly affordable and again I should have noticed for the price it was too good to be true. Now to the actual product; it works pretty well for a 2.5" drive. It loaded my games fairly fast and read/write was fairly decent as well. The built in software works great too... During the covid 19 crisis and everyone working from home, portable storage is almost impossible to find locally which was also a battle to find one in stock anywhere. All in all I would recommend this to anyone who is looking for affordable storage on a budget.

    I would recommend this to a friend