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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 5,093 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good drive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works like a charm. Bought this one to assure I had plenty of storage space. Only reason for the 4-star review is because the backup software on the drive doesn't work due to license expired and I had to use one off the Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good back up drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for backing up files. Like the small size of this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage and easy to use! I do have trouble connecting it to different computers though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This Drive is The Recognized Symbol of Excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, the WD - My Passport 2TB External USB 3.0 Portable Hard Drive (the red one) is a life saver. It's fast for video editing and looks great on the desk, on the go, or anywhere you might need an external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works good as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to store movies for my video library. It holds the movies and functions well with my computer. When I tried to attach the drive to my televisions and blu-ray/dvd players. Some it would work with others it wouldn't. I suspect the problem of not working with all the units is the drive is powered by whatever it's plugged into and some units couldn't do that. It works well though, as I said earlier, with my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I bought a new computer and this makes moving files from the old one to the new one very easy! And, getting on sale was a bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great secure external drive for backups

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little external drive. I use it as a backup drive and love the software it comes with to schedule when to run backups automatically and ability to choose exactly which folders you want to back up. Also I like that you can password protect it using the included software as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good storage space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got plenty of room for all your media,(music, videos, movies). Nice and portable to view on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. No crashes I use it to store me EA account and games. It frees up so much space and holds all my base games and expansion games for the Sims.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great WD 2TB for backup.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for 2 months. No problems. Have a lot of Western Digital external drives and find them highly reliable. I don't need to use the encryption function as I'm not using it for anything that needs to be secured. Nice and fast on USB 3.0. Using it with a laptop. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very compact. I love the security features.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    So many people i know use this same portable hard,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many people I deal with, who have online businesses use this same portable hard drive , which validates how good and reliable this product is. This is my third upgrade of this particular external drive. I really like its durability and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great External Hard Drive for Mac and PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great External Hard Drive. Works with Macbook Air and my Lenovo laptop. Be sure if you plan to use this Hard Drive on both a Mac and a PC that you buy the Insignia USB-C to HDMI Multiport Adaptor. Thank you PJ at Beaumont, Texas Best Buy for your help. Great sales service.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a powerful laptop! I’m able to multitask, play games and watch videos without it overheating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for PS5. I purchased to store all of my ps4 games on here to free up space on the internal ssd. Was very easy to format once plugged into the ps5 and non ps5 games automatically download and save to it. Would recommend to anyone looking for an external hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable storage option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few WD hdds so I already know whatvto expect in terms of quality and reliability. What makes it nicer is that it comes with a recovery tool in the unlikely event that files are lost. Although I have never had the need to use it (hopefully never) it's a nice add-on to the product itself.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was greeted cordially, directed to the aisle i wanted. A clerk came forward and then assisted me in buying tbe product that best suited my needs. Check out sites in area busy so i was escorted up front for immediate chechout. Thsts a 10 out of 10!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I puchased this hard drive partly to use as a back-up drive for a PS4 system. After reformatting it to a supported file system (EXFAT), it worked flawlessly for this purpose. I will probably keep it as EXFAT for future back-ups, but I will also use it as a back-up back-up drive for my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice little passport external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little passport does the job. I have had many external hard disks and I have had really good experiences with these small compact units. For some reason I have no issues with USB powered drives. I use it to store data as a secondary backup and carry with me when I travel.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Does what I bought it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, fast and reliable. Does exactly what I need. I use it for data backup. No problems connecting windows 7 sp1 or windows 10. For whatever reason the red one was a little more expensive but it was the last one in store and I needed the drive that day so I bought it.

    I would recommend this to a friend