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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 5,093 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and easy to take on the go. Enjoy having everything in the palm of my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Compact, quiet, and reliable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I have it in my glove box and connected to my head unit in my truck. It has all my music and hundreds of movies on it for my kids during road trips. No issues at all!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great for storing pictures and backing up things. Color also helps because then I can see it in my drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It's excellent (value, stability)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's the best option to expand the storage and back up data. I brought this one to use as a second backup drive for more storage. I'm very satisfied with this, in terms of value and stability. I strongly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Option for Back Up!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's important to make sure you have ALL your data backed up! This WD Passport 2TB is perfect. It has password protection, easy installation, gives reminders for additional backups and updates on WD app and dashboard displays for all backups!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice and Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this when recovering files on a corrupt hard drive through Geek Squad. It works well and is a nice small size. I still have everything backed up on an SSD just in case. I don't want anything happening to my files again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Practical back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this portavle back up and so far is working good, very easy to use, connect and program the back up from my laptop. I took me a few minutes to get everything set up and running, now when I need to back up my files I just plug in the device and work seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great hard drive, in a small package!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older 1TB hard drive that is three times the size and requires a power source so I upgraded to the 2TB passport HD and it’s amazing! Transfers large movie files from my computer to this HD in no time! Haven’t had any issues yet except trying to set up the Cloud account to do the backups but not worried about that right now. Overall great product! Would totally buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport 2TB Portable Hard Drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport External Hard Drive purchase was a must for me. I have been working with my computer for Zoom teaching and have had to move files in order to retain the memory on my computer. This is easy to use and I can retrieve the files if I need them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Hard Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new hard drive since my first one stopped working. Works just as good and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Mucho storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to add an external hard drive to my daughters NVIDIA Shield TV. Provides ample storage and speed to run retro games and act as a PLEX server. Drive is fast enough to allow two people to stream the same movie file both local and remote shared.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great product. I purchased it in order to rip all of my old CDs and keep the music in one place.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with this hard drive. I had a lot of files I wanted to back up, and this has plenty of storage for me to do so. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy install and set up just plug in and go basically. I use it for extra games and seems to be working just fine

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, as described. Needed for school projects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little portable storage device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a need to exchange a large number of files with a friend so thought I would allow the exchange through this device. It comes with imbedded software so doesn’t require any formatting prior to first usage. It functioned as expected and files were successfully exchanged.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Good tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for data backup and retrieval. Compact and cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great for storing and transferring files

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to act as a backup and transfer medium for files from my old PC to my new one. I've had success with Western Digital products in the past and this is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    backup storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used it to back up a broken laptop. waiting to recieve my new one so i can load uo the pictures back on the new one. then ill use it as an additional drive

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 1 out of 5 stars

    WD 1 for 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 WD hard drives over the last 25 years. The first one was outstanding, it did its job for 25 years. I purchased a second in 2010 to go with a laptop. It failed to function after 3 months and was returned for a full refund. This third one was to replace the 25 year old that finally died. It never function properly and now has been returned after 1 month.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi DonaldW, We are sorry for the inconvenience caused to you that you returned the drive without giving us a chance to make it right for you. We ask that you please let us know about any issues you encounter with any of our products in the future so we can review that for you. WDConnections