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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,093 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price and good working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was the best that I found, the staff helped me to decide what was better for me and the quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Master of Procrastination

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m assuming it’s excellent. As soon as I take it out of the box and try it out, I’ll let you know. I’m always intimidated when I buy new electronics, and it takes me a while to even open them up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I recommend it for storage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like gaming but don’t have a lot of storage space this is a great, I used it for 3 years now and so far it’s been great.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    Good for offline storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for offline storage of data...can be used with Mac & windows

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, no problems with file transfers. Definitely recommend as a functional and budget-friendly option!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    WD-My Passport External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is very easy to use and is a nice size for transporting.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Electronic Family Album

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to store over 70 thousand photos of family going back to WWII that i have scaned pus videos that I have taken since the late 1980's.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it 1 year ago for my ps4, use it for my ps5 now and it still works with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Nice and compact, but noisier than expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for additional storage for my Xbox one. It does its job well enough, but it was generating an intermittent, high-pitched whine that was audible over my gaming headset at times. I ultimately decided to go with an SSD for quieter and faster performance, but would still recommend this product for those who don't want to shell out the extra $ for an SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Low Cost, Light, High Performance - Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drive to replace my 3 year old back up drive. It's less than the cost of the last one due to advancing technology. It's also much slimmer and quieter. It will never match my WD SSD External Drive but for the price it is an excellent drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It’s a nice mobile drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to hold pictures when our phones filled up, rather than paying for a service like iCloud or Dropbox. So far so good. It’s worked on every computer I’ve connected it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and it's red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, easy to use external hard drive. After losing pictures, documents, etc when our computer had problems we wanted to make sure we keep a back up now. This is exactly what we needed and a pretty good price for 2tb

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    NICE PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS VERY GOOD SINCE IT HAS AN ADEQUATE CAPACITY, IT IS VERY PRACTICAL AND SMALL AND IT IS NOT IN THE WAY

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good, reliable backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several of these units for my clients The backup software that WD includes with this unit is easy to use and very dependable. And the price is unbeatable. I highly recommend using a Portable Drive instead of an external drive for backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for PS5 storage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my Nephew; he's getting a PS5. With how much space games take up now, I wanted to ensure he had enough room to play what he wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It was a Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the WD-My Passport 2TB External USB 3.0 Portable Hard Drive to store all mt pictures and documents from my old computers and lap tops. I still had a lot of unused memory left on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what is should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use as a backup for photos off digital camera. It took a little bit of work to be seen by my laptop but once connected it works great. Was able to get photos backed up easily and quickly. Does exactly what an external HDD should do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    "My Passport" drive: A very easy to use HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external HD for ease of sharing Photo & Video files with friends and family, when visiting. I did erase any provided software by first formatting the drive, since I did not have use for the encryption feature. I only gave it 4 starts, since a travel case aught to have been includes "as standard", to protect the drive & USB-cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price by Best Buy as it was the same price as 1Tb. Easily to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Safe backup option! Great price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed option to secure surge of information as transition to pandemic virtual world. Excellent option to relieve space on hone devices. Great option to back up information in secure method. Price was best by far across several options.

    I would recommend this to a friend