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Customer Ratings & Reviews

$94.99

Customer reviews

Rating 4.7 out of 5 stars with 5078 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,078 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy so use. There's a glitch in word count that wouldn't let me give it 5 stars AND leave a review, so I'm leaving 4, but it's 5

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good hard drive for the price with a small issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good hard drive with good space but the thing is that sometimes it will disconnect out of nowhere sometimes but it rarely happens, may be due to the wire connecting it to my laptop could be hitting something but I am not sure yet.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got it to store my pictures and free up space on my computer , worked like a champ , and the price was great

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Stores with ease

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport external hard drive is so simple and reliable, I bought 3.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Harddrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for school so I could save my projects and videos. I didnt know if there were any instructions on how to use but was disappointed as I didn’t know you have to recalibrate it first before using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and use. No need to worry about backup. Let's you set back and informs you when it is done

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    excellent photo storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 6th WD Passport over the last 11 years & they all still work! No problems. I use them to archive photos, raw & jpg, on windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD Hard drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external hard drive to store all of my documents and this has been amazing and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Compact and inexpensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a higher capactiy replacement for a Seagate USB 3.0 1TB portable HDD that I had been using. This fit the bill and was priced as inexpensively as I could find.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good external

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, compact, reliable. Transferred all my data quickly and company for easier storage

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    still going....

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    encryption works fine... not the fastest portable when it comes to transferring files but does the job and has never crashed which is the most important thing

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent external hard drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive. Easy to store and retrieve data. So far, it has been totally reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is compact and works really well with my system. When I pulled it into the port the computer recognized it right away. The upload speed is very fast as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this to use with my Xbox And serves the purpose no need to buy an expensive brand Xbox this one works just fine now I have plenty of space and it was a great price

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use several of these for backing up data daily for a client. Very reliable, even after multiple reuses. Will continue to buy, as we retire them each calendar year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longmont BestBuy experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb! Excellent value for money…. And the in store service was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup to use with my Mac.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive was easy to setup. I set this drive up so I can copy pictures to it. I just drag and drop the pictures from my Mac to the Passport drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Wd hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend it if you need more space for your pc playstation or Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assume product and very easy to use. It’s just plug and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best external drives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only use external hard drives to prolong the life of ours pc’s and laptops. This brand is by far our favorite after UHC frustration with seagate.

    I would recommend this to a friend