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Customer Ratings & Reviews

$94.99

Customer reviews

Rating 4.7 out of 5 stars with 5078 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 5,078 reviews
  • Rated 5 out of 5 stars

    Great Extension For Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this particular external storage to backup my photos and videos i had on my computer before i wiped it and after I transferred everything i still hd space for more storage. After doing some research between devices this came up as a good product compared to other seagate products and connects quickly to the computer. The only scary thing is the program on the product i can see could be easily deleted by accident but other than that it has saved me a great headache of buying multiple storage devices. I only used it for photos and videos i cant speak for games and backing up work files

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of memory, quick and easy to use. Although definitely not as fast as a ssd but for what it is, it's pretty fast especially when plugged into a USB 3.0 slot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small powerful External Hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install. WD has a lot of great support software and utilities on their website and the portability is the main reason to purchase this Hard Drive

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    I can’t stop buying these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reliable portable drive. I own several of these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for storing older Xbox games will not allow a Series S or X to read current gen games. Works fine for older games

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I use it for pics only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage room for all the pics I have so this was perfect. Keeps my computer from being slow due to the storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does What It's Designed To Do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly use as a back up for my photos and it works really good. Only have had it for a couple months so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy always Best / Best Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable hard disk Easy to connect and use, not setup / configurtion. Best part of the deal is, "price match guarantee" by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Abd the transfer of data was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good external hard drive!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this hard drive to back up video and music files and it holds a lot of data for safe keeping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand after all these years.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate was the other brand I use to own. WD and Lacie have been my go-to's for photography and film, and WD has never let me down with any type of failure *knock on wood*. USB3 is fairly quick, and I'm looking forward to the next iteration of USB4. For Mac users, Chronosync is a great tool to backup your drives, and WD works well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great drive, great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD drives have shown high reliability which is critical for your backup data. Good performance and reliability measure up. Great device for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice version of WD Passport - not as many frills as the Ultra - but it seems to get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD hard drives

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use WD portable and external hard drives. They are truly reliable and great hard drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive does everything I needed for transferring files from an 11-year old PC computer to a brand new PC computer. I was pleased with how fast it transferred my files and it worked with both computers as the technology on my old computer didn't always function well. I appreciate the portable size as well. There is more to this external hard drive than I understand. It looks like there is some sort of cloud storage offered with it as well. At this time, I did not take advantage of the cloud storage because I already have a cloud storage system that I use and didn't want to have my documents, photos, videos, etc. in so many different places. I also did not install any additional software provided. The next best thing was it was on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small package, large amount of data storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is the perfect device for my data storage. I'm able to easily transfer data from one device to another as well as store and play media on my TV's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2tb external storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good,able to back up the needed storage from both computers.happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safe keeping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed a hard drive to back up my desk top. my window 7 is going out. so i have to back up my data. i have another one for my lap top and WD passport are great.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great drives no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these drives to backup end of days sales they work great no issues Western Digital is my choice when replacing or adding drives for any reason !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent laptop schoolwork.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was convenient for me to do work at home. I am a teacher and I have to a lot of work at home. It has been helpful for me to do my workshops.

    I would recommend this to a friend