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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,093 reviews
  • Rated 5 out of 5 stars

    My Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does exactly what it is designed to do. it's litterally plug and play. It is an excellent product and the price is reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Thin, Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a large HD for my music library. This is a great product. Can't believe how lightweight and thin t is. Price was good, about $69. The music loaded quickly and plays well. I have bought dozens of WD HDs. They always run well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable hard deive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to transfer files, photos, and videos. Compact and easy for tracvel.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good storage for price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the better price. Though SSD is better. For once in a while use this is the product to choose

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Backup Unit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use - my most recent in a series of these drives that I have bought for home and work, all still working dependably.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cute! Fast Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for only a week but love it very much. The drive is smaller than expected (which is good). I use its encryption to store all my personal documents. I have not used more than 10 GB yet but the drive seems to be very fast. Very Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive has been so helpful for me with my business. I’m able to carry around so much more as compared to the older versions

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was for storage of downloaded movies that were to be consolidated from several different areas. The unit was familiar because I already had several and this new one performed very well for what I intended. I am very pleased with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my previous external hard drive. It was easy to set up and move my data. It's light weight so it's easy to take anywhere or store when I'm out of town. It come with security options I haven't had a chance to use yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Nice storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage for a small size. Easy to connect to computer.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great USB 3.x backup unit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few of these to backup and migrate some older system info from one host to another. With the WD software works great and has been FAST (usb 3.X) and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Nice USB 3.x backup solution

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few of these to backup and migrate some older system info from one host to another. With the WD software works great and has been FAST (usb 3.X) and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the portable USB WD hard drives for backing up your computer. I know some of our files are stored in the cloud, but this is a good local copy that can ensure you have everything. Works fine on Mac, Windows and even ChromeBooks.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Choice (unless you need a larger one)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a WD drive, in my opinion the best HDD maker (not making any claims about SSDs because I have much less experience with them). This drive supplements an existing drive that is full. It's the maximum size supported by my DVR.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works Great with our PS4!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a quick, inexpensive and easy way of adding capacity to our PS4. We now can load all of the games we play without needing to add and remove them in order to make space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is essential when working from Home. I have a gazillion documents that I need to save and this device is perfect for what I needed. It's very easy to use and has an amazing amount of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WD My Passport 2TB External USB 3.0 Ext. HD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive. I have used Western Digital for years because of there dependability. It loads fast and transfers quick. I also like how small it is, at only 4in. x 3in. Easy to stow away in my laptop computer bad.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Durable longtime drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the various versions of WD Passports for over 10 years and traveled the world with them. Always has worked. This model continues the transition of reliable and rugged. I primarily use them for backup drives.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Solid Drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is legit. Works and is loyal. This was used for a PS5. Solid. I have many WD's for pc, xbox and playstation. All work really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for "My Passport" like I had previously, but they did not have the one I wanted, but the 2 TB on hand. It works just as well.

    I would recommend this to a friend