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Customer Ratings & Reviews

$94.99

Customer reviews

Rating 4.7 out of 5 stars with 5078 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 5,078 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly. Easy to setup and use. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 TB at this price is remarkable. Works great! I use it to back up computers and phones. Forget the cloud. I like it where I can put my hands on it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Handy For Travel

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive does exactly what it needs to. So far haven't had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    accesible, easy to set up, various software in use. and really small and plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great item and worth the money.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend has two of these and highly recommends it so I gave it a try. It get the job done and did it at a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a friend, she needed more space. Now she can use it alot- no limits

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD- My Passport is a durable, high quality portable hard drive. I still have my old one that I purchased 6 years ago, and it's still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Life Saver!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have moved 2 laptops and Note 9 128gb (at full memory capacity) on this thing and it's still untouched. What I've been needing for years!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Want a hard drive?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a hard drive. Not much else to say. Easy to use and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2 TB of extra memory. Proceless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to free up memory space on my main home computer. It was so easy to transfer the data, and I’m no computer geek. Fantastic product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If is a good one i like it and it does what i bought it dor

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sons XBOX to expand his storage capacity. Much smaller, physically, then I thought it would be. Works as expected. Good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know much about these things. I had to purchase this unit to facilitate the transfer of information from my old computer to my new computer. The Best Buy Geek Squad Agent said it worked fine. So, that's all I know!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Grandson gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 12 year old Grandson, so he could save or store more games on his PlayStation 4. He loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working, and was easy to plug in and operate. Geek Squad did a great setup job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External HD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 250 GB in photos of the last 10 years which I needed to take out of my laptop, this was a great choice, I still have space for 70 years more lol.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Personal memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. I moved my documents from my PC fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back up my Linux computer and Passport was specifically recommended to me by several friends. So far I have successfully used this device with nno more trouble than any other device or product. It seems to be holding onto the hype of my friends and colleagues and is faster than I expected even on my older computer. Transfer between device and computer through my USB 3.0 is almost as fast as moving to fully mounted drives for me. For those who are interested, I am using a Toshiba Satellite C55T with Linux Mint Mate 19.3. Thumbs up for this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's works great she was fairly priced! Couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great for backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it to hold my finances. Great if you need to bring them somewhere. And also if your computer crashes it has all that important information.

    I would recommend this to a friend