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Customer Ratings & Reviews

$94.99

Customer reviews

Rating 4.7 out of 5 stars with 5078 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 5,078 reviews
  • Rated 5 out of 5 stars

    WD a brand I can always trust for storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need storage I can always count on WD and so far this external HDD has been my go to whenever I need to store critical files and also I needed encryption which is the main reason I got this product. Any external HDD that has hardware encryption is a MUST because security is so important as you do not want anyone to see your important files. Only thing that might concern me is the caddie as its a hard plastic somewhat reasonably stable but with any HDD you must be gentle with it because of the platters and spin header so make sure to be careful with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Rep told me it would work, and it did! I was replacing a much older model that wouldn’t update. Best Buy Reps are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good ps4 expending memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this strictly for expending my ps4 memory space. Pretty much just plugged it in, easy reformat and boom, been running good since.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this external hard drive. It really helped to clear up the space on my game system. Now my son can store more games!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best external hard drive I have used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure it isn't SSD but still very fast read and write and small format. Thinking of picking up another for the spare xbox to install more games.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD My Passport

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD MyPassport 2 TB external drive provides needed comfort to know files are backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for extra space.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic with my Mac book. The setup was easy and just basically plugging it in.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great stores files really easily can you can move from device to device...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted another storage device as my old one was getting full. I did have a hiccup where the hard drive stopped working and became unusable. After exchanging it for a new one I had no problems. It does what it’s supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has tons of storage for all of my pictures of my kids. If you need one area for all your pictures to be this is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet compact external hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact backup drive works very well with my Mac laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Bestest Grandpa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD makes a very good product. I purchased this Passport 2TB Portable Hard Drive for my Grandson, whom is starting College this year. I told him it is probably more memory than he will need for the rest of his life, but time will tell. I purchased this model because it could be password protected, in case he want to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful and great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, easy to carry and use. Never overheats or freezes and always usable. Very fast and quick to load any files loaded.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Xbox storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Xbox One. It was very easy to set up. I just had to plug it in to my USB and the Xbox walked me through the steps to get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Security!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new gaming computer for my son. had a list of things he wanted to transport from his old computer. A friend told me to just pick up one of these and save and transfer. I'm by no means a savvy computer guru but this was so easy to use it made me look like an expert! Small, easy, and can fit in your shirt pocket!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love having everything in one place! Came with some free trial to a service I'll never use, but oh well. I love plug n play electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD-My Passport Ultra 2TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not work on my older computer so returned. If it had worked I would have kept it. I plan to purchase one for my new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot space for my music excellent products. Good price

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    I saves the Data I need it to save when i need it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saves data for me. It is red which makes it a higher quality product, which is why it costs more than the blue one but not as much as the black one. But I suppose the color makes it faster at storing data. ¯\_(ツ)_/¯

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the Passport external for years. Great to have.

    I would recommend this to a friend