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Customer Ratings & Reviews

$114.99

Customer reviews

Rating 4.7 out of 5 stars with 5093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the My Passport 2TB External USB 3.0 Portable Hard Drive for its ample storage space, ease of use, and reliability. The drive's compact size and reasonable price are also appreciated by users. However, some customers have reported issues with the WD software installation and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 5,093 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great external Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech folks formatted it for me and it has been flawless in backing up my iMac using Time Machine. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is small and portable with a lot of memory on the drive. It is easy to use, basically just plug in and transfer files one way or the other. I got this for my parents to use to back up their computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external storage for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as its suppose to. Large memory that holds a multitude of things, mainly use it to save game data from my ps4 to conserve space on that hard drive. Extremely easy to use with any laptop too!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is compact and fast. The shape is easy to store in a side pocket on a laptop backpack or in a case. File transfers are incredible with the USB3.0 speed. Definitely recommend as a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand and it's design and It is of very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves this hard drive! Great quality and holds a lot of memory!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it is made by Western Digital, it works like a charm. Easy to use backup and security software helps secure my content. A 3-year warrantee from a great company give me peace of mind. I couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good device, worked well right out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet for a non-SSD, very thin and efficient, pretty fast for an inexpensive drive. No hesitation, tracked moving files while and saw very little slow-down. Based on my experience I'd recommend this product. Glad I bought it !

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lars C.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup for my files both personal and work (if I feel/ need like working without VPN). Still have lots of room available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed and easy to use. I highly recommend this for backup. It is slender, and travels well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good laptop and value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and value for money. Compared to the other expensive ones, this if great and compact

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It backs up my laptop daily and stores things I don't need cluttering up my computer. It has a massive storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son stole it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the playstation 4 , 1 I purchased this item for my desktop computer in my office and he decided it will go better with his playstation so I guess it works well no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethan M provided us with great customer service and professional support.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty of space to put all those picture you took. great to have as a backup storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    External HD

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice storage and its very small/slim which makes it easy to travel with

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of storage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy to see this at my local Best Buy this is such a must have for my kids who love to download and make videos. Simple to use and plenty of space Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what we wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect for my mother-in-law we were able to remove her old files to add to her new laptop. I my buy one for my home use my old one is a 500 g.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. It was perfect for my needs of storing photos for editing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good portable storage device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was on sale, a good buy. I do recommend it as it worked for me.

    I would recommend this to a friend