Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $84.99

Customer reviews

Rating 4.7 out of 5 stars with 3062 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,062 reviews
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great deal for extra storage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, compact drive! Worked well and is super small. Very handy for backups and then store in a fire/water proof safe! I didn’t install the back up software as I dint need it. A few years ago, I tried WD back up software and just wasn’t a fan. Might be useful if you’re not savvy with backing up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Exactly what I was looking for

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what it needs to. Great amount of storage, easy to set up and use, and event lets you protect it with a password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t remember

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot all about this.. don’t think I have it anymore. Works I guess… I don’t even remember.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good, cheap portable storage

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    portable and decent incapacity (2TB). this one has a spinning disc. Not SSD. I prefer the Solid State but the price is hard to beat on this older style. For me, 2TB in a fully portable device that is powered by the USB cord is as big as I go. I have seen 4TB but that is a lot of juice and momentum for a USB powered drive. These are great but don't let the cat knock them onto the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect device foe mass storage without using up your internal hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great solution for storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an external hard drive for our old Wii. This lets us put nearly every GameCube and Wii game made on one little storage device. It was recognized immediately by windows and the Wii, and tucks away behind the game console. Going to buy a couple more for the XBox and PlayStation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome External Hard drive, I have known Best Buy for 12 years and I have been using Western Digital products for 10 years and I trust both.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Solid.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and thankfully its not terribly expensive for the price and the space. It has plently of storage for my PS4 to which i dont play alot of games so for someone like me it is plenty. I also bought this brand because of my experience with another external hard drive i already own from WD.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lightweight, Compact, Gets the Job Done

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first external hard drive I've ever had, and I have no complaints about it. I haven't done any rigorous testing or anything like that, as I am a pretty casual PC person. I've never encountered any problems. It offered me about 1.81 TB of storage, and no complaints about speed really. Still holding up fine after almost two years. Doesn't seem to get too hot, although it can heat up. This feels like a sturdy product, but I try to be pretty careful with it as it is still mechanical. Seems fine so far despite maybe one or two drops from about 3 feet off the ground or so and some occasional transport in my backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good product. Exactly as expected.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Lots of room to store files. Not much more to be said. It’s a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    External storage

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim great product real easy set up and use cant beat the price for storage size

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great external hard drive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves this hard drive! Great quality and holds a lot of memory!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    WD 2TB Work review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use external hard drive. Could not be much simpler, and is reliable and easy to transport. Slim, light and easy to keep in my backpack when large files or a general backup are needed. It is a great back-up for my work computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for school and personal files

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful, no need to plug in a power cord. I sold my old 2TB passport that used a power-cord and bought this one. I use it for school and personal movies and T.V shows like The office. Would buy another one in a heartbeat but with more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    WD - My Passport 2TB External USB 3.0 Portable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black Star rating 5. Excellent I really like it. It works as advertised. Very easy to use. Plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WD Portable Hard Drive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, WD Portable External Hard Drives don't disappoint. Small, lightweight and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    thumb drive

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a music artist and this has not failed him at all, it helps save and moves over all of his work and keeps it in a great place ! “Tevo Mac” is his artist name and he has new releases !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Passport 2TB External Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great right out of the box. No installation needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this was great. It was in my budget and it was exactly what i needed

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Convenient and easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and lots of room for backups . I ordered this so I could back up all my files for transferring to my new computer. I will continue to use for backups as a way to preserve my files. It’s small and compact so easy to store in a safe or drawer.

    I would recommend this to a friend