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Customer reviews

Rating 4.7 out of 5 stars with 5070 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,070 reviews
  • Rated 5 out of 5 stars

    External Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of this and the fact that it is lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great back up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, light, and has plenty of memory. I use it for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tool for a computer technician

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this WD my passport as a back up for my other WD external hard drive. I always trust WD products on their reliability. I love having this as my partner on repairing computers as this is more handy as it is more slimmer than my old one. Overall satisfied with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage in a small package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is great for storing your photos, music, and document files. This is handy if you just need to a backup, or moving to new computer. One complaint, I thought this would more like a flash drive, where I could easily plug n’ play between PC & Mac. That is not the case. I had to download a program from WD (Western Digital) to use with both computers types (yes I know the box says PC or it says Mac).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the back up system has worked OK. Can be very slow at times but is easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use External Hardrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately reformatted my old WD Hardrive so had to get this one, but with two more TB of Storage. WD Hardrives are easy to use, the speed of transferring data is good, and I have already moved all my Photos, Videos and Music within a few hours of copying and pasting, good hardrive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally happy with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely happy with the external storage. Easy to use. Absolutely plug and play. Great value, storage size for the price. I am happy with it. No problems or complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to free up space on my laptop from pictures. I have over 20,000 picture and videos myself and also wanted to free up the pictures from my girlfriends laptop. We were both able to easily save our files into this hard drive and delete them off our laptops. It was easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, no problems with file transfers. Definitely recommend as a functional and budget-friendly option!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, portable, easy to access. This is a great product for all types of users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was needed as my older passport was starting to act up and this was needed to prevent my passport from crashing. It was good to see them on hand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great storage, terrible software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up on sale and it is a great value in terms of storage. However, the hardware encryption functionality apparently requires installation of WD Discovery. As part of the install process, you have to decide if you want to share data with WD (ostensibly typical system functionality info). However, what is not made clear is that by selecting 'No', the software WILL NOT INSTALL. Multiple online users report the same issue but that it magically installs when 'Yes' to data sharing is installed. So, I will have to use another mechanism for encryption because I refuse to have mandated data sharing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive works well. Have not had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with this hard drive. I had a lot of files I wanted to back up, and this has plenty of storage for me to do so. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For satellite TV recordings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this (in local store) to expand the storage capacity of my satellite TV recordings. Plugged it into my receiver and after I allowed it to be automatically reformatted, it is working and I'm pleased! Saved $5 by choosing red instead of blue or black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for storing data long term

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat device. Affordable and stores a lot of data. Works well with windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security of records

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With help from my amazing Geek Squad team, my new external hard drive now provides me with more confidence in saving my important data and gives me the ability to move my records to new pcs as I upgrade as needed,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hindsight is 20/20 so backup and relax!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added security for your data at your fingertips! While the cloud is nice, having an external storage device adds a touch of spice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport - External Harddrive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with in HP laptop. Only downside is that I also wanted to backup my old Apple iMac - once the Passport has been used with one type of system it will not also work with the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up seemed to be easy for our son, who gave me this as a birthday gift. It is perfect for storing personal data like tax returns.

    I would recommend this to a friend