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Customer Ratings & Reviews

$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5104 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the product's ample storage space, ease of use, reliability, and convenient size, often noting its good price. However, customers are negative about issues with the software and difficulties encountered during setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 5,104 reviews
  • Rated 4 out of 5 stars

    Useful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great asset to my MacBook world- easy to transfer and use between computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super nice Hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my business, and work super nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing external memory drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely perfect to expand and space or memory needed to expand the memory capacity of any laptop especially, also works perfect with gaming consoles. Worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd passport, fortunately. My only criticism is this one came with no installation instructions. It did take several tries to get the new software installed probably because nothing told me I had to unsistall the older version instead of it being a straight update of what was already on the computer. Once I thought to try that all went well. I believe that to be a WD deficiency as opposed to Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for storage for my play station 5. Definitely would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is great for media storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have stored 10 years of photos and videos on this and they are easy to access if I need to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ahhh, simple.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it into USB, Win10 recognized it, it worked. Ahhh, simple. That's what I want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Photographer on the Go

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for photo archiving. Use it for backing up RAW photos on the laptop on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Passport external hd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and much more convenient than having to also plug into a power source.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage Boost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, adaptive to all Apple products for additional storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clutch for moving files off of your cluttered desktop. Great for backing up photos and downloads

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. Integrated very easy with my Windows software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says for storage. Easy setup can use for gaming system if needed for external storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a pretty decent price, if its at a discount it definitely is a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lil storage device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is suppose to do. Great lil product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up, backs up well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can set this up really fast to back up files. When it backs up it is really unobtrusive. It notifies you when it starts and when it has successfully finished. If it did not send the notice you would not have known it did its work. No directions in the box but it turned out none were needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed works fast great product slim fits into my bag download and upload is fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used primarily for backup.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has lots of capacity, storing pictures is especially important as I have lots of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD has an excellent reputation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. WD has an excellent reputation. I have several WD external drives to backup my data and, knock on wood, they keep on truckin'. I use them as redundant backups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is working nicely, at least until now. I am very satisfied with this product.

    I would recommend this to a friend