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Customer Ratings & Reviews

$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 5,105 reviews
  • Rated 5 out of 5 stars

    Like the red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got several WD Passports. Use them all the time for photos, videos and backing up my computers. They all work great and are small for storing. I've even bought for presents because the price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for teachers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a teacher and with all the materials I have I scanned it all in this hard drive from work. I’m able to bring it home and work on it. Saves my Back ache from carrying so much! Best investment ever!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Using mainly for overflow storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my intended purposes. We used it to transfer pictures onto to save them for future use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Exterior backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit for the price. Purchased for simple backup for new desktop computer. Learning curve simple with plug in and follow directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out of the box, able to encrypt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to plug it in and save files with encryption which prevents prying eyes. It is a spin drive so you do have to be careful not to jostle it especially when it is in use. I would buy another one if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive love the locking software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works great, i love the ability to lock the druve with encryption gives me that safe feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use for backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD Passport serves my backup needs well. I purchased it to upgrade to current technology, having appreciated a backup in the past to which I had to restore after a hard drive crash. Well worth the peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Chromebook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a family member who is an avid Chromebook user. This external hard drive is compatible with Chromebook, not all are. I am pleased to report that the recipient is pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd WD external HDD. First one 7 years ago and still going strong with all my data intact. Now they are both almost full and going for my 3rd but I still back up all my data in the cloud. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended for a usb storage device. Will say it can get slightly hot and the small fan inside makes minimal noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the 4th drawer and feature but the Blue tooth is imature. also the Blue tooth doesnt manage the convert frawer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love WD - My Passport 2TB! Best value around & fits in laptop back pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best External Hard Drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best external hard drives to get I have never had a major issue and when I had a small issue they replaced the hard drive no questions asked with the WD built in warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh, the memories!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine and I didn't need a college degree to make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and works great, small and easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device is amazing and the help was great... the staff at best buy were very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Encrypted? Yes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Encryption in a slim design, quick install and setup, plus a smooth transition from my older drive. Everything I need in one complete device … it’s password protected too! PW, Columbus, GA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    about right capacity for value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a physically lost device. There is never enough storage, but this fits my needs to update my current laptop from a previously archived system. Repeat buyer of this product at smaller capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my sister to put all of her grandchildren's pictures on as a back up. Very simple to use and she is very pleased.

    I would recommend this to a friend