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Customer Ratings & Reviews

$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 5,105 reviews
  • Rated 5 out of 5 stars

    Worth having especially after totally damaging my

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet. But my husband said I should have an external hard drive to protect the access to content on my computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD external drives are awesome to use, the backup function is incredibly fast. I don't use the software included with the drive, I do my own file copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Xbox One

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plugged right into my Xbox One X with no issues. Was able to replace my older mechanical external drive and is much quieter and quicker. Great for your gaming console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old back up died. Ordered this after reviewing many option. Best of all it was on sale with a great discount. I am pleased with this back up drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful HD

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and Knowledgeable Service offered with the purchase of my WD Passport. Best Buy is really providing a Wonderful Expedient Service. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this external hard drive, I like having all my documents/pictures backed up and not worrying about my computer crashing and losing all my info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had great luck with these external drives. Fast and portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic capability. Will get lots of use for many years to come. Bright colors make it fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport 2TB External Hard D USB 3.0 for my PC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - easy setup. WD - My Passport 2TB External USB 3.0 for my PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ton of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the WD - My Passport 2TB External USB 3.0 in Red to backup work files from both a PC and a MAC. Didn't know I had to re-format the drive to except both types of files. It was easy to do with some help from a co-worker, but without it I would have been stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was especially easy to fund thanks to the help from customers support at the door. Hadn’t used one in almost a decade and so far haven’t had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage device review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I’m able to move files quickly onto this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. I love the color because it matches our set up at home. Plug it up and leave it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good external hd

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, I only trust WD after multiple Seagate drives have failed on me over the years. This one is functional and as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot give a fair rating as I did not keep product had to purchase a new PC so it was returned unopened. I will continue to purchase from best Buy. Thank you,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to transfer data before I changed out my laptop's battery. This did the trick. Price was very right and the salesman was explaining it to a customer just to my left in the store. I learned everything I needed to know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy order and fast delivery, very happy to buy from you, coming back again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly expensive when you consider how cheap data is in cloud storage or/and thumb drives or internal. About $30 extra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect forbacking up your laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for it's 2 TB capacity so I could copy one hard drive to another. It worked great, and after setting up my new laptop, I now use it to back up the data daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using for PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me make more room to install games for PS4. Very simple setup. Plug in and PS4 automatically formats the drive for use. Games load smoothly. No issues whatsoever.

    I would recommend this to a friend