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Customer Ratings & Reviews

$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 5,105 reviews
  • Rated 5 out of 5 stars

    fast boot up, I am going to purchase another

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product displays the hard-drive content as soon as its plugged up, thats why i like this product. Passport all come with a metal tough casing. another plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a much clunkier 256 MB brick that I had to plug into electric power plus my computer's USB port. I'm going to buy another one for my partner's machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality excellent product....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drives from WD as usual!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinner than other My Passport drives I've gotten. Works as expected, and I love the blue color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good no cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just wish it came with a cord.When we open the box there wasn't a cord for us to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup Hard Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive to put our pictures into. Holds so many to keep as a backup for safety. Works easily with no effort at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup software is no longer valid, so be prepared to spend some time with customer support if you don't already know how to set up a backup in WIN10. Otherwise, the drive works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Doesn’t need a separate power supply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect hard drive for storing for such a good metrieals

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Good Hard Drive but I don't like the software.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the device is straightforward I'm not happy with the fact I have to have separate software on my machine. The WD software wants to pop-up every time the computer is started.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sneaky installation options but a fine product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a hard drive, not much to say on it yet, but I was frustrated when I was installing the app on it. It gave me the choice to share data or not, I prefer not to on these things and it asked if I was sure then "experienced problems" installing it. I tried a few times and then gave in and said yes to sharing info part of it, surprise surprise it worked a charm! Just a small thing that reflects how the company works with data retention.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Memory savers.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is great but somehow it broke too fast. I think it needs to be sturdier. I think people might have different story but with me I have different experience. Don’t take my words for it and decide if it is right for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Fast downloads. I did have some trouble getting it to work and called the company and in several minutes helped to set up and all is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for all the games you cam download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome for my 6 year old son who likes to play alot of different types of games.We have downloaded about 4 games so far. With plenty of memory left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have my own and i loved it got this one for my mom

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Wait For A Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I waited a few weeks because BestBuy is selling a 5TB External for the same price, same brand. I guess timing is everything. I could've had an extra 3T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive needs to be a searchable hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will easily run off your USB port from your computer without any external power source. It is not real big but it is cheaper than SD cards for the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value works good have had no trouble at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stoney

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally like to have all of my computer files and documents backed up to this device for future references.

    I would recommend this to a friend