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Customer Ratings & Reviews

$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 5,105 reviews
  • Rated 5 out of 5 stars

    WD - My Passport easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD My Passport 2TB is a plug and play external hard drive. After you plug it in the hard drive down loads the required drives. Then it is ready to use.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Over Priced Jump Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accompanying software fails consistently to install. Several hours wasted researching and retrying to install the software… just to find out the software supplied with the device does not work and is no longer supported by the vendor… The device without functioning software make this an over priced jump drive… I’m very disapointed…..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer was completed, item worked successfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and convenient storage transfer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was dying and I quickly needed to transfer and back up my data. This passport was a godsend. Will definitely use this brand again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2TB disk is my everyday back up, so I take it with me everywhere. It’s well built and pretty fast. At this price, it’s a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed to back-up my pictures and the Geek Squad recommended this external backup and I'm happy they did!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Need formatting

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for extra storage for my laptop ordered it on mine came to the house wasn’t formatted had to go to Best Buy I have a formatted but works great sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best external hard drive I owned and has an encryption program that keeps your personal documents secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 2TB drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. No issues whatsoever. Write speeds are really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Fast data transfers, and it runs basically silent compared to the external hard drives of old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. Great price when I bought it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More storage on XBOX

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Now my son can stop complaining about not having storage, lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and smooth saving and opening files. Great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy is always a good one! That’s why my wife and I only shop at Best Buy for great quality and great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Backup Drive!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup drive. Came with user friendly preinstalled back up and security software. Will definitively be purchasing more of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leery of a transfer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to easily download my massive info from my computer to this portable hard drive safely and securely. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I got a new laptop and need a way to transfer data. It worked perfect. Now I am backing up all my files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 2TB External Hard Drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is in a different color than the typical black external hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty ok works fine except...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far. Had for about a month. Only issue is it will sometimes tell me I do not have permission to access files but if I unplug and plug in again it is fine. Kind of annoying not not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best But Geek Squad did a great job of transferring all my data from one drive to the mew one. Great work , great techs!

    I would recommend this to a friend