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Customer Ratings & Reviews

$180.49

Customer reviews

Rating 4.7 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's ample storage space, ease of use, and strong overall performance. Many also praise its perfect size, fast transfer speeds, and good value. However, a small number of users reported difficulties with software installation and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 5,105 reviews
  • Rated 5 out of 5 stars

    very compact and works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems thus far - looks nice. Small but maybe a bit heavier than my Toshiba external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Was in stock. Very pleased and have purchased this brand before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. The only disadvantage: plastic case doesn't feel as solid as in other WD models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with XBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son to use with his XBox. He states it works great and has plenty of memory for his games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Bought on a sale very well worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement 2TB drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect except I needed help with the setup. It took direct access support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive heaven.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice piece of computer hardware. Good to have as my computer has not enough memory on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great portable external hdd

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for a customer of mine (I'm in IT) great portable external hdd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and light backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful little quiet drive for backups from your laptop vis USB3 interface. Great choice and great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trouble sometimes getting it to work. I worry about it going bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable backup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable backup keeps our computer files safe from loss of information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use backup device. Protects your data integrity from loss or damage. Fair value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is a great value and is sturdy and has held up well to multiple hard drive transfers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son-in-law and he LOVES it! He didn't need much space and the price was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, super valuable to our day to day. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    @ TB External/Internal HD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oops! I purchased the wrong item. I returned this and replaced it with an internal hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Nice Hardware Passport with 2 TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Nice and small. Needed. Needed desperately to transfer data to my new PC. It will be great to back it up as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to upload my information to new computer. Recommend purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Silent watchdog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport operates in the background...I don't have to do anything. The only thing I would like it a way to prove to myself that the backup contains everything from my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled to set it up on my Mac but once I watched a YouTube video, I was able to figure it out. Outside of the initial struggle, I enjoy the product.

    I would recommend this to a friend