Customer Ratings & Reviews

It’s only half the thickness of my older My Passport that’s maybe 2-3 years old.

Good so far! I would recommend it. The box could be more strong so far!

Drive works as intended with dish hopper, no frills just does what its suppose to

As always, everyone is knowledgeable and helpful. Products are easy to find.

Excellent portable device. Compact and allows me to take my files with me

This device will protect my files and will transfer to another computer with ease.

Worked perfectly and met my needs for external data storage and back up.

I like the different colors these hard drives come in . it helps with organizing .

My son is using this for his gaming system. He loves this hard drive for game storage

Works perfectly fine. Comes with its own security system.

I originally ordered (accidentally) two (2) of these Passports. On the day of pickup, I returned one and was told that my account would be refunded, I never got a receipt for the FIRST transaction but was told my account would be credited. Today, I returned the second MyPassport, and received a receipt via e-mail today. Thank you. But what happened with the first? I was told my account would be refunded but so far, no action.

The passport hard drive worked great. I would recommend this product.

Great external hard drive and took advantage of the special thanks bestbuy

Good price. Works well for what it is. Nice slim design for easy transportation.

Great instructions and easy to install. Would recommend to friends and family.

Purchased this for memory expansion for my Xbox. Works well. No issues.

Fast Read/Write Speed very happy. Highly recommended.

Replacing a worn out HDD, first time I've used this brand. Works great

We purchased this item for one of our businesses for security purposes.

WD Backup has passed it's end of life cycle regarding software updates. The application won't even open, thus I cannot use WD Software to schedule backups. I opened a support ticket with WD, who guided me to using Windows File History to manually backup this hard drive. Fine, I did this, and had one successful backup. I scheduled File History to backup every hour, but it has not successfully backed up since the initial manual backup. I've tried doing additional manual backups, and they are not successful. I've plugged the HD directly into USB 2.0 and 3.0 ports in both my I/O and into the case USB ports, with no success. Under no reason should a product be sold if the software is past its end of life, and File History, which is rumored to be defunct in the not-too-distant future, should have to be used. The product itself seems to be of great quality, but no software suite to compliment it completely invalidates this product.